Contentious Team Leader (M/F) 80-100% - Fr.106'500 - Fr.125'000 A Year in Lausanne

What awaits you- You are responsible for a team of four people and lead, develop your collaborators in a rewarding and targeted manner.- You develop a relationship of trust with your team and ensure collaboration within the team as well as between the different sites.- You participate in daily tasks and act as a reference. Handling complex debt collection cases is part of your area of expertise.- You provide support for technical questions to our partners such as: debt enforcement offices, courts, the guarantee fund, social insurance institutions, other pension funds, etc.- You actively participate in the development of our IT management platform and make a valuable contribution to the continuous improvement of collection processes.What you bring- You are an experienced leader with clear and positive communication and a taste for change management.- You have several years of experience in a service-oriented environment, mainly in contentious matters.- You have completed basic commercial training and further specialist training in the field of debt collection.- You have an excellent command of French and very good knowledge of Italian. Knowledge of German would be an asset.- You are a communicative, autonomous, proactive, flexible and customer-oriented personality.Why join us- Modern and bright offices in the immediate vicinity of Lausanne stationand a pleasant environment.- Participation in process optimisation and projects.- Discover all your benefits.What salary awaits you (gross, based on 100 per cent working time)With our salary ranges, we rely on fair play, equity and transparency: in this position, you can expect a salary of 106,500 francs to 125,000 francs per year.Please submit your application using the electronic application form. We look forward to receiving your application.Jid98b4309aen jit0626aen jpiy26aen