von: Four Seasons Hotels and Resorts
About the role
As Chief Concierge at The Park Gstaad, A Four Seasons Hotel, you will lead the Concierge and Guest Services operation, delivering exceptional guest experiences through personalized service, destination expertise, and flawless execution.
Reporting to the Director of Rooms, you will oversee all Concierge services while inspiring your team to create memorable moments that reflect the legendary service standards of Four Seasons. From curating bespoke itineraries and exclusive experiences to building local partnerships, you will play a key role in positioning The Park Gstaad as a leading luxury alpine resort.
With a planned start date in February/ March 2027 , this is an exciting opportunity to be part of the opening journey of a Four Seasons hotel and help shape the guest experience from the very beginning.
What you will do
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Lead, develop, and inspire the Concierge and Guest Services Team to deliver exceptional guest experiences.
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Oversee all concierge operations including guest itineraries, activity bookings, restaurant reservations, transportation arrangements, and special requests.
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Ensure seamless collaboration with Front Office, Housekeeping, Spa, Food Beverage, and other operational departments.
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Recruit, train, coach, and develop team members in line with Four Seasons standards and culture.
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Support hotel opening activities, seasonal readiness initiatives, and guest experience enhancement projects.
What you bring
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Minimum 5 years of leadership experience in Concierge operations within a luxury hotel, resort, or comparable luxury hospitality environment.
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Degree or Diploma in Hospitality Management, Hotel Management, Tourism, or a related field preferred.
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Proven ability to lead teams and deliver exceptional luxury guest experiences.
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Fluent English and German and/or French required.
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Seasonal operation with primary opening periods from June to September and December to March. /
Executive Concierge in Gstaad Arbeitgeber: Four Seasons Hotels and Resorts
Four Seasons ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern eine erstklassige Arbeitsumgebung und zahlreiche Entwicklungsmöglichkeiten bietet. Inmitten der atemberaubenden Kulisse von Genf fördern wir eine inklusive und vielfältige Kultur, in der Teamarbeit und persönliche Verbindungen im Vordergrund stehen. Unsere Mitarbeiter profitieren von wettbewerbsfähigen Vergütungen, Zugang zu weltklasse Schulungsprogrammen und der Möglichkeit, in einem dynamischen, innovativen Umfeld zu arbeiten, das auf Exzellenz ausgerichtet ist.
Kontaktdaten:
Four Seasons Hotels and Resorts Recruiting-Team
