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- Aufgaben: Manage customer relationships and oversee global transport orders from start to finish.
- Arbeitgeber: Join Fr. Meyer's Sohn, a leading family-owned freight forwarding company with a global presence.
- Mitarbeitervorteile: Enjoy mobile working, great colleagues, and personalized training opportunities.
- Warum dieser Job: Be part of a successful team focused on excellent customer service and logistics solutions.
- Gewünschte Qualifikationen: Vocational training in forwarding/shipping or similar, with strong communication skills in English.
- Andere Informationen: Exciting opportunity to work in a dynamic international environment.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Fr. Meyer’s Sohn (FMS) is a family-owned global freight forwarding company. We specialize in the international transportation of bulk commodities and are the market leader in paper and forest products logistics. Worldwide, we are one of the top ten ocean freight forwarders. Customized, cross-modal customer solutions complete our product portfolio. More than 1000 employees in over 50 branches in 20 countries move 850,000 TEU per year.
With us, you provide your customers with full support and organize customized logistics solutions for their shipments in international supply chains. Excellent customer service and a very high level of customer satisfaction are our top priorities. You can also become part of our team of experts in Customer Service. We look forward to meeting you and continuing our success story together with you!
Starting Date: As Soon as Possible
YOUR FUTURE TASKS
- You are responsible for looking after a defined group of customers, true to our motto „one face to the customer“.
- You manage the forwarding of worldwide transport orders from A to Z.
- You are responsible for calculating prices and quotations.
- You are the first contact person for our international customers and partners.
- The preparation of the P&L as well as the execution of the monthly financial statements for your area of responsibility rounds off your diverse range of tasks.
YOUR EXPERIENCE & SKILLS
- You have a vocational training in the field of forwarding/shipping or a comparable qualification.
- Experienced in the operational handling of sea freight orders? Check!
- You convince with strong communication skills, both written and spoken, also in English.
- A proactive and customer-oriented way of working is one of your strengths.
YOUR BENEFITS
- Partnership: Great colleagues and many employee events, Mobile Working.
- Training and Development: Individual development and training opportunities (e.g. trainings, global Talent Management programs).
INTERESTED IN JOINING OUR TEAM?
Please apply online at
Apply Now
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Customer Service Sea Freight Import (m/f/d) Switzerland Arbeitgeber: Fr. Meyer's Sohn (GmbH & Co.) KG
Kontaktperson:
Fr. Meyer's Sohn (GmbH & Co.) KG HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Customer Service Sea Freight Import (m/f/d) Switzerland
✨Tip Number 1
Familiarize yourself with the specific logistics and freight forwarding terminology. Understanding terms related to sea freight, customs, and international shipping will help you communicate effectively during the interview.
✨Tip Number 2
Research Fr. Meyer's Sohn and their operations in the paper and forest products logistics sector. Knowing their market position and recent developments can give you an edge in discussions about how you can contribute to their success.
✨Tip Number 3
Prepare examples from your past experience that showcase your customer service skills and your ability to manage logistics processes. Be ready to discuss how you've handled challenges in previous roles.
✨Tip Number 4
Highlight your language skills, especially in English, as effective communication is crucial in this role. If you have experience working with international clients, be sure to mention it during your conversation.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Customer Service Sea Freight Import (m/f/d) Switzerland
Tipps für deine Bewerbung 🫡
Understand the Company: Familiarize yourself with Fr. Meyer's Sohn and their operations in the freight forwarding industry. Highlight your understanding of their services, especially in sea freight and customer service.
Tailor Your CV: Make sure your CV reflects your vocational training in forwarding/shipping and any relevant experience in handling sea freight orders. Emphasize your communication skills and customer-oriented approach.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the company's needs. Mention specific examples of your proactive customer service experience and your ability to manage logistics solutions.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your documents present a professional image.
Wie du dich auf ein Vorstellungsgespräch bei Fr. Meyer's Sohn (GmbH & Co.) KG vorbereitest
✨Understand the Company Culture
Fr. Meyer's Sohn values excellent customer service and high customer satisfaction. Research their company culture and be prepared to discuss how your values align with theirs.
✨Showcase Your Experience
Highlight your vocational training in forwarding/shipping and any relevant experience you have in handling sea freight orders. Be ready to provide specific examples of your past work.
✨Demonstrate Communication Skills
Since strong communication skills are essential for this role, practice articulating your thoughts clearly. Be prepared to answer questions in both German and English, showcasing your bilingual abilities.
✨Prepare for Customer Scenarios
Think of potential customer scenarios you might face in this role. Prepare to discuss how you would handle various situations, emphasizing your proactive and customer-oriented approach.
