Engagement Manager (TMT)

It’s fun to work in a company where people truly BELIEVE in what they are doing!

We’re committed to bringing passion and customer focus to the business.

Engagement Manager

Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise.

Fractal is building a world where individual choices, freedom, and diversity are the greatest assets.

An ecosystem where human imagination is at the heart of every decision.

Where no possibility is written off, only challenged to get better.

We believe that a true Fractalite is the one who empowers imagination with intelligence.

Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work® Institute and recognized as a ‘Cool Vendor’ and a ‘Vendor to Watch’ by Gartner.

Please visit Fractal | Intelligence for Imagination for more information about Fractal

Key Responsibilities

• Serve as the lead for India based team and interface with senior delivery leaders as well as clients.
• Lead delivery of complex analytics and AI‑driven programs, ensuring quality and timely outcomes.
• Build and groom high performing teams with effective hiring processes, onboarding systems and proactive, targeted interventions.
• Proactively innovate solutions leveraging decision science, data science, behavioral insights, engineering and Gen AI capabilities.
• Foster collaboration across multi‑disciplinary teams and drive delivery excellence by identifying process improvement opportunities.
• Continuously keep abreast of Tech industry developments to consult clients and proactively innovate on their behalf.
• Contribute to thought leadership and practice growth initiatives by preparing case studies, publishing articles and attending industry conferences.
• Core Requirements (Must Have)
• 8-14 years of experience in analytics consulting or decision science leadership roles.
• Proven ability to lead teams and work with US based counterparts and managing senior client relationships to deliver complex programs.
• Strong problem‑solving mindset with first‑principles thinking.
• Established subject matter expert in 1 or more of the following – data science, digital marketing, behavior science, Gen AI, product management, software development with strong familiarity or interest in remaining fields.
• Excellent communication and team leadership skills; ability to mentor and build high‑performing teams.
• Culture fit: Humble, Hungry, Smart (HHS) with a collaborative approach.
• Preferred Skills (Good to Have)
• Familiarity with SQL and Python for problem‑solving (hands‑on).
• Exposure to consulting frameworks e. g. 5-whys, issue tree, prioritization matrix.
• Exposure to project management frameworks e. g. agile, waterfall, scrum.
• Exposure to product management concepts e. g. PRD, backlog grooming, user stories.
• Experience in digital analytics, experimentation, and data‑driven decision‑making.
• Understanding of Adobe Analytics concepts and digital data structures.
• Exposure to standard ML techniques (e. g. regression, clustering, experimentation, forecasting).
• Interest in emerging Gen AI applications and trends.
• Location

Anywhere, India (occasional travel for team events/ leadership meetups).

Equal Opportunity Employer

Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#J-18808-Ljbffr