Head of Operational Risk and Resilience

Since being founded in 2018, Copper has been building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services.

Led by Amar Kuchinad, Copper's Global CEO, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets.

At the heart of Copper's offering is Multi-Party Computation (MPC) technology – the gold standard in secure custody.

Copper’s multi-award winning custody system is unique in that it can be connected to centralised exchanges, De Fi applications and even staking pools without the assets leaving the custody.

Built on top of this state‑of‑the‑art custody, Clear Loop is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges.

This solution underpins a full prime services offering, connecting global exchanges, and enabling customers to trade and settle directly from the safety of their MPC‑secured wallets.

By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, Clear Loop is rapidly reshaping the way asset managers trade and manage capital.

In addition to industry‑leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets.

DEPARTMENT / TEAM PURPOSE

The Risk Team at Copper embeds and maintains an effective Enterprise Risk Management Framework across the business lines, ensuring that any risks to the business are identified, assessed and mitigated or reduced in accordance with regulatory compliance (where it applies), approved risk tolerance, risk appetite and strategic plans.

ROLE PURPOSE

The Head of Operational Risk and Resilience plays a crucial role in identifying, assessing, and mitigating risks associated with an organisation's operations while ensuring resilience against disruptions.

KEY RESPONSIBILITIES

• Risk Management
• Develop and implement an Operational Risk Management Framework including inherent risks, controls, residual risks and risk appetite statement.
• Lead risk mitigation strategies and ensure compliance with regulatory requirements.
• Monitor and report on operational resilience metrics, ensuring business continuity plans are robust.
• Provide training and awareness programs on operational risk management.
• Lead incident response and ensure lessons learned are integrated into future risk strategies.
• Analysis & reporting of any material risks.
• Assisting the design & implementation of quantitative & qualitative strategy & risk controls.
• Ensure support with the operational effectiveness of risk systems & procedures.
• Attend the risk review meetings and Risk Committee, chaired by the Chief Risk Officer, aiming to continually assess and manage all forms of risk across the enterprise.
• Develop, improve & manage effective risk management.
• Security
• Manage high security environments.
• Manage the technology security and physical security system and programmes.
• Conduct security risk assessments for facilities, staff and life systems (e. g. access control).
• Take responsibility for travel security and executive security planning experience.
• Resilience
• Plan and manage resilience programmes for financial services with regulatory obligations.
• Present to senior management.
• Managing external clients and/or regulators.

SKILLS & EXPERIENCE

Essential

• 10+ years working in a role managing risk, governance and security, preferably in the digital space or in a regulated environment.
• Strong awareness of process, controls, systems, and technology relevant to the role.
• Understanding of operational, credit, market & liquidity risk.
• A working knowledge of the main regulatory frameworks relating to risk.
• Ability to assert and influence and clearly articulate risks and issues.
• Strong operational risk skills including the perceptiveness to identify early warning signals.
• Ability to lead and drive controls across products and functions.
• Ability to manage through influence.
• Assurance programme experience or qualifications.

Desirable

• Risk Management certifications, security certifications (CISA, CISM, CISSP, ISO27001) or other relevant certifications.
• Preferable to have had experience in high-risk environments.
• THE BENEFITS OFFERED

Holidays: 27 days per annum paid holiday, in addition to bank holidays.

• Years of
• Service

Days: Employees are awarded one additional day of paid time off per year of service (up to three years).

Vitality

Health: Medical insurance (individual cover with no medical history and 24/7 virtual GP).

Dental insurance: Comprehensive dental cover.

Audiology cover: Employees can claim back up 80% of costs (up to £300) for hearing tests or hearing aids.

Optical cover: £500 optical cover (through Vision Express) or 80% reimbursement up to £300 for other optician services.

Menopause support: Unlimited support including video consultations.

Vitality services also include an additional £100 for minor diagnostic tests and private prescriptions, including home diagnostics.

Headspace: Free Headspace subscription for mindfulness and stress management.

Discounts and free benefits: 50% off running shoes, discounted health screenings, 50% off at Nuffield Health or Virgin Active gyms and more.

Home working energy support scheme: Monthly top-up of £60 or £75 (subject to energy supplier).

Pension: Up to 10% matched contribution via Smart Pensions.

Cycle to work, life insurance cover (four times base salary), EAP: access unlimited mental health consultations and 24/7 helpline.

Unmind sponsored learning and development opportunities.

Regular company events and social activities.

Copper is an equal opportunity employer.

We embrace diversity and equal opportunities in a serious way.

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

The more inclusive we are, the better our work will be.

So, bring us your experience, perspectives, and skills.

It is in our differences that we will continue to grow and ensure Copper is transforming how institutional investors engage with digital assets.

Copper is a Disability Confident Employer.

Please let us know if you have a disability.

If you require us to provide any assistance during the recruitment process, then we would ask you to highlight this to us and we will be happy to accommodate.

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