We are looking for a sales professional with experience in international freight forwarding to develop and consolidate the client portfolio in the Switzerland-Italy-Europe cross-border area.
The position is within the sales department at the Chiasso headquarters, reporting directly to the Sales Director. The role involves developing new business relationships and managing existing clients, with a particular focus on Switzerland-Italy transport corridors and integrated customs operations. The selected candidate will work in a dynamic, multilingual environment, interacting daily with clients, operational partners and internal departments (operations, customs, logistics).
Key responsibilities
01
Identify and acquire new clients in the international freight segment, with particular focus on CH-IT cross-border traffic and European corridors.
02
Consolidate relationships with existing clients, monitoring volumes, margins and service levels to ensure maximum satisfaction and retention.
03
Logistics consultancy
Analyse client needs and propose customised transport and logistics solutions, including customs services, warehousing and distribution.
04
Internal coordination
Collaborate with operations, customs and logistics departments to ensure flawless execution of sold services and timely resolution of any issues.
05
Reporting and analysis
Prepare periodic reports on commercial performance, analyse market trends and contribute to defining the company's commercial strategy.
Required profile
- At least 3 years of experience in a sales role in the freight forwarding, transport or international logistics sector
- Knowledge of customs operations and Switzerland-EU import/export regulations
- Excellent command of Italian and at least one of German, French or English
- Strong relationship-building and negotiation skills, with a results-oriented mindset
- Willingness to travel in the Switzerland-Italy area and occasionally across Europe
- Residence or willingness to relocate to Canton Ticino or the border provinces
Preferred requirements
- Good command of the Microsoft 365 suite and familiarity with freight management software (e.g. Daco/Fastlogistic)
- Hands-on experience in client management and customer relations
- Active client portfolio in the CH-IT cross-border area
- Excellent knowledge of German (C1 level or equivalent) is considered a strong asset; additional language skills, particularly French and English, are also valued
What we offer
International and multilingual work environment in a company with over 95 years of history
Ongoing training in customs regulations, transport technology and commercial skills
Operational autonomy with the support of a well-established, specialised team
Strategic position at the Italian-Swiss border with direct access to European markets
Remuneration will be determined based on experience, language skills and the level of autonomy in the role.
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