Senior Backend Engineer (Support and AI)

Senior Backend Engineer (Support and AI)

Berlin Vollzeit Kein Homeoffice möglich
FREENOW

Requirements

  • Strong hands-on backend development experience, with proficiency in Kotlin and Spring
  • Experience with distributed systems, event-driven architectures (e.g. Kafka), CI/CD pipelines, and observability tooling (e.g. Grafana, Datadog, Kibana)
  • Experience integrating and working with LLMs (e.g. Gemini, GPT, Claude) in production systems, with familiarity with AI agent concepts, tool use and intent classification
  • Experience with intent testing and evaluation of AI agents using evaluation tools and frameworks
  • Owner mentality, you care deeply about quality, continuous improvement and technical mentorship
  • You thrive in a self-organized, agile team that values autonomy, open communication, and purpose-driven work
  • You bring creativity and a problem-solving mindset to technical challenges
  • You actively use AI tools (e.g. Copilot, Cursor, Claude) as part of your day-to-day development workflow
  • You communicate clearly and confidently in English, both written and spoken

What the job involves

  • Join us as a Senior Backend Engineer to build the intelligent systems that power our support teams, drivers and passengers
  • You will drive the development of reliable and scalable backend services that bring our AI asset features to life end-to-end
  • Be ready to join a multinational, diverse, highly motivated and collaborative team who strives for excellence and likes to have fun, while building great features and products
  • Architect, build, and maintain robust backend services powering AI-driven support flows, from intent routing to automated case resolution
  • Integrate and orchestrate LLMs to power AI-assisted support experiences for drivers and passengers
  • Run testing and evaluations for AI agents, defining test scenarios, using evaluation tooling, and validating agent behaviour manually and at scale
  • Ensure AI systems are observable and reliable through monitoring of latency, fallback rates, and output quality
  • Own features end-to-end, from concept through to deployment and performance monitoring, partnering with engineers, product managers, and support teams to deliver meaningful, user-centered solutions
  • Experiment with AI-enhanced tools and features to elevate our products and engineering practices
  • Bring your ideas to life and help shape how we work, grow, and innovate as a team
  • Actively engage in our engineering communities to share insights, mentor other engineers, and contribute to a culture built on transparency, continuous learning, and mutual respect
  • Our Techstack: Kotlin | TypeScript | Spring | React | AWS | Docker | Git | Kafka & more
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FREENOW

Kontaktdaten:

FREENOW Recruiting-Team