Job Introduction CNS-Solutions & Support GmbH, headquartered in Vienna (1100), is an Austrian company and part of the Frequentis Group. When seconds count, nothing can be left to chance. That is why we develop solutions that support emergency responders and organizations in maintaining situational awareness and making well-informed decisions in critical situations — with the goal of protecting human lives. As a Solution Consultant, you work closely with customers and internal teams to design customized software solutions for emergency and crisis scenarios in the defence environment. In this role, you act as a bridge between customers and internal departments, gather requirements, and translate them into clear, actionable user stories. Key Tasks
Sales support through presentations, demos, and configurations Implementation of the product strategy and further development of the customer vision in close cooperation with customers on an international level Conducting workshops and gathering requirements / requirements analysis together with the customer (travel activity approx. 10–20% within Europe) Creation of customer documentation (e.g. functional specifications or user manuals) Contribution to the creation and maintenance of the product backlog and writing user stories as an interface between customers and our development team Ongoing coordination and reporting in close collaboration with project management Configuration of the software application Delivery of customer trainings as part of project execution Key Qualifications
Strong knowledge of software development, IT architectures, and cloud-based solutions Several years of experience as a Solution Consultant, Product Owner, or in a comparable role within the software domain Strong analytical thinking skills and the ability to translate complex requirements into implementable solutions Solid process understanding, strong rhetorical skills, and a high level of innovative thinking Excellent communication skills in German and English; additional languages are an advantage Industry experience in aviation, maritime, or defence is an advantage Our Values
Our systems are used in safety-critical domains such as aviation, defence, and maritime applications. We place particular emphasis on usability, high configurability, and clear information presentation — always with a strong focus on optimal collaboration between humans and systems. As a reliable partner, we work with international customers and focus on building long-term, sustainable relationships. Benefits
Flexible working hours: Opportunity for home office, location-flexible working conditions, and flexible working time models Professional development: Support for professional and personal growth through trainings and workshops Innovative work environment: Working in a dynamic, future-oriented team with flat hierarchies and short decision-making paths, plus the benefits of a globally operating technology group Attractive compensation: Competitive salary package including bonuses and additional benefits Meal allowance Company events Health care / preventive health services Annual public transport pass (Vienna Lines) Canteen / company restaurant Company doctor Bike leasing program (JobRad)
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Sales support through presentations, demos, and configurations Implementation of the product strategy and further development of the customer vision in close cooperation with customers on an international level Conducting workshops and gathering requirements / requirements analysis together with the customer (travel activity approx. 10–20% within Europe) Creation of customer documentation (e.g. functional specifications or user manuals) Contribution to the creation and maintenance of the product backlog and writing user stories as an interface between customers and our development team Ongoing coordination and reporting in close collaboration with project management Configuration of the software application Delivery of customer trainings as part of project execution Key Qualifications
Strong knowledge of software development, IT architectures, and cloud-based solutions Several years of experience as a Solution Consultant, Product Owner, or in a comparable role within the software domain Strong analytical thinking skills and the ability to translate complex requirements into implementable solutions Solid process understanding, strong rhetorical skills, and a high level of innovative thinking Excellent communication skills in German and English; additional languages are an advantage Industry experience in aviation, maritime, or defence is an advantage Our Values
Our systems are used in safety-critical domains such as aviation, defence, and maritime applications. We place particular emphasis on usability, high configurability, and clear information presentation — always with a strong focus on optimal collaboration between humans and systems. As a reliable partner, we work with international customers and focus on building long-term, sustainable relationships. Benefits
Flexible working hours: Opportunity for home office, location-flexible working conditions, and flexible working time models Professional development: Support for professional and personal growth through trainings and workshops Innovative work environment: Working in a dynamic, future-oriented team with flat hierarchies and short decision-making paths, plus the benefits of a globally operating technology group Attractive compensation: Competitive salary package including bonuses and additional benefits Meal allowance Company events Health care / preventive health services Annual public transport pass (Vienna Lines) Canteen / company restaurant Company doctor Bike leasing program (JobRad)
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