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- Aufgaben: Lead the evolution of HR engagement systems and enhance user experiences.
- Arbeitgeber: Join Fresenius, a leader in delivering integrated HR technology solutions.
- Mitarbeitervorteile: Enjoy a dynamic work environment with opportunities for professional growth and innovation.
- Warum dieser Job: Shape the future of HR tech while collaborating with diverse teams and driving impactful change.
- Gewünschte Qualifikationen: Bachelor’s degree and 4+ years in HR technology or related fields required.
- Andere Informationen: Experience with ServiceNow HRSD or similar systems is a plus.
Das voraussichtliche Gehalt liegt zwischen 48000 - 84000 € pro Jahr.
As part of Group Human Resources, our HR technology team is focused on building a seamless, digitally optimized experience across people functions. Our mission is to deliver secure, integrated technology that enhances employee service, supports people analytics, and improves the employee experience. Responsible for the architecture and management of our people technology ecosystem, the team oversees core systems, engagement platforms, and AI-powered solutions, including chatbots and self-service tooling.
Are you passionate about blending HR expertise with cutting-edge technology? Then join Fresenius to drive the evolution of HR engagement systems, primarily focusing on ServiceNow HRSD, by translating business needs into actionable technical solutions. This is your opportunity to shape the future of HR engagement through seamless implementation, efficient service delivery, and enhanced user experiences.
Your assignments
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Partner with HR stakeholders to understand their needs, gathering and documenting requirements for system enhancements and use cases.
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Transform business requirements into technical specifications and collaborate with technical teams to ensure alignment and feasibility.
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Conduct workshops and interviews with end-users to refine requirements and prioritize features that align with organizational goals.
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Create use case documentation, process flows, and detailed requirements to guide development and configuration efforts.
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Lead use case implementations on the ServiceNow HRSD platform or similar systems, ensuring alignment with business objectives.
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Perform initial testing of configurations, providing feedback and supporting the testing team for further validation.
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Identify and recommend opportunities to streamline HR service delivery processes with a focus on efficiency and user experience.
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Maintain up-to-date documentation on system configurations, workflows, and implementation processes for future reference.
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Facilitate training, address feedback, and adjust systems based on user insights to ensure long-term success.
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Act as the bridge between HR and IT teams, ensuring clear communication, alignment on requirements, and adherence to timelines.
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Support training and rollout activities to drive adoption of new functionalities and ensure smooth transitions.
Your profile
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A Bachelor’s degree in Human Resources, Information Technology, Business Administration, or a related field.
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At least 4 years of professional experience in HR technology, HRIS, or related roles with a focus on requirements management and system implementation.
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Hands-on experience and familiarity with workflow and case management functionalities within ServiceNow HRSD or comparable HR engagement systems.
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Demonstrated ability to gather, analyze, and document requirements for HR systems or digital engagement tools.
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Proven aptitude for translating business needs into technical solutions that deliver tangible results.
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Understanding of chatbot technologies or AI tools used in HR engagement is a plus.
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Detail-oriented with a knack for managing multiple priorities in dynamic environments.
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Strong interpersonal skills to facilitate discussions, document needs, and present ideas to diverse audiences.
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Manager HR Engagement Systems (m/f/d) Arbeitgeber: Fresenius SE & Co. KGaA
Kontaktperson:
Fresenius SE & Co. KGaA HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Manager HR Engagement Systems (m/f/d)
✨Tip Number 1
Familiarize yourself with ServiceNow HRSD and its functionalities. Understanding the platform will not only help you in interviews but also demonstrate your commitment to the role and your ability to hit the ground running.
✨Tip Number 2
Network with current or former employees in HR technology roles, especially those who have worked with ServiceNow. They can provide valuable insights into the company culture and specific challenges faced in the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully gathered requirements and implemented systems in previous roles. Highlighting your hands-on experience will set you apart from other candidates.
✨Tip Number 4
Stay updated on the latest trends in HR technology and AI tools. Being knowledgeable about emerging technologies will show your passion for the field and your readiness to innovate within the role.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Manager HR Engagement Systems (m/f/d)
Tipps für deine Bewerbung 🫡
Understand the Role: Take the time to thoroughly read the job description for the Manager HR Engagement Systems position. Understand the key responsibilities and required skills, especially the focus on ServiceNow HRSD and HR technology.
Tailor Your CV: Customize your CV to highlight relevant experience in HR technology and system implementation. Emphasize any hands-on experience with ServiceNow HRSD or similar systems, as well as your ability to gather and document requirements.
Craft a Compelling Cover Letter: Write a cover letter that connects your background in HR and IT with the specific needs of the role. Mention your passion for blending HR expertise with technology and provide examples of how you've successfully managed similar projects.
Showcase Your Interpersonal Skills: In your application, highlight your strong interpersonal skills and your ability to facilitate discussions and collaborate with diverse teams. Provide examples of how you've effectively communicated technical solutions to non-technical stakeholders.
Wie du dich auf ein Vorstellungsgespräch bei Fresenius SE & Co. KGaA vorbereitest
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of the job description and the specific responsibilities involved. Familiarize yourself with ServiceNow HRSD and how it integrates with HR processes, as this will be crucial in demonstrating your fit for the role.
✨Prepare for Technical Questions
Expect questions that assess your technical knowledge and experience with HR technology systems. Be ready to discuss your hands-on experience with workflow management and how you've translated business needs into technical solutions in previous roles.
✨Showcase Your Interpersonal Skills
Since the role involves collaboration between HR and IT teams, highlight your strong interpersonal skills. Prepare examples of how you've facilitated discussions, gathered requirements, and presented ideas to diverse audiences in past experiences.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss specific instances where you've identified opportunities to streamline processes or improve user experiences. This could involve sharing examples of how you've conducted workshops or interviews to refine requirements and prioritize features.
