ENG: IT Field Support Engineer (m/f/d) / Austria

Who we are

FKS Austria is a traditional and crisis-proof family business that specializes in IT services. As a dynamic and agile team, we focus on IT in-house support for our customer, one of the leading beverage manufacturers from Austria with headquarters in Fuschl am See. Our customers have valued our services and integration into their organization for almost 20 years.

What to expect

• International environment with innovative technical solutions and a modern workplace with campus flair
• Acceptance and processing of IT support inquiries via a ticket system or telephone
• Analysis of inquiries and provision of an initial solution to the users
• User support and instruction of users in IT systems
• Ordering hardware and on-site infrastructure support
• Centralized management of user accounts and access rights
• Installation and configuration of hardware and software as well as licensing

What you provide

• Completed apprenticeship with a focus on IT or professional experience in the field of IT
• Experience in the Microsoft (Windows & MS Office) and Apple (macOS & iOS) environments
• Communicative personality with a strong service and customer orientation
• Independent, careful and responsible way of working
• Good knowledge of German and English, both written and spoken
• Nice to have additional common languages

What we offer

• Free Lunch
• Sports Facilities
• Team Events
• No Dress Code
• Good Connections
• Onboarding
• Training
• No All-In Contract
• Different Discounts
• Modern Office

Interested?

For this position, the annual gross salary is EUR 35,000 (based on full-time employment, 38.5 hours per week). With appropriate qualifications/experience, a significantly higher salary is possible.

Please send your application to FKS in Hamburg by email to or by post. Personnel matters are handled from there. We look forward to receiving information on your possible start date and your salary expectations.

Applications by post should be sent to:
Friedrich Karl Schroeder GmbH & Co. KG
Personalabteilung / Recruiting
Schwarzer Weg 8
22309 Hamburg
Germany

For ease of reading, we have used the masculine form of address in the text. Of course, people of all gender identities are welcome at FKS-Austria.

You can apply to our company electronically, especially via email at We will use your information exclusively for processing the application. Personnel matters for FKS Austria are handled by FKS Friedrich Karl Schroeder GmbH & Co. KG in Hamburg. Your application will be reviewed there and forwarded to the Austrian team leader. Please note that unencrypted emails are not protected during transmission. We recommend you encrypt any confidential documents/materials before sending them to us or send them by post. You can find more information on applicant data protection on our website.

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