Tech Support/System Engineer

Tasks & Responsibilities Functional
Repair of Fronius welding equipment including inverters, torches, hose packs, and automated systems
Providing support to customers and troubleshooting
Providing service and calibration of welding equipment
Safety test and weld test after repair and servicing
Providing technical support for the introduction of new products/systems/processes into the market
Providing email and telephone support for technical and welding queries/problems
Providing pre-sales and after-sales support to the sales team and customers
Providing support to demonstrations of welding equipment
Assisting with events (trade fairs, seminars, etc.)
Assisting with stock control
Skills & Requirements
Technical experience preferably on technical support of electrical equipment
Electrical engineering qualification
IT skills including Microsoft office suite (Excel & Word)
Basic knowledge of manual electrode, TIG and MIG/MAG welding processes will be an advantage
Sales minded/ good customer communication skills
Good communication skills and knowledge transfer abilities
Team worker
Flexibility (working hours and tasks arranged to suit customer requirements)
Customer orientated attitude with professional approach to clients
Language
Fluent English (spoken and written)
German would be an advantage but not essential.
The role will involve:
Travel UK and Ireland daily, weekly
Occasional travel overseas for business and training.
Are you ready for Fronius? Apply online now and become part of the Fronius family!
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