Your mission
- Lead daily team staffing, task allocation, workload distribution, and employee training.
- Manage RMA, product inspection, and quality control operations to ensure timely and efficient processing.
- Monitor team performance, operational progress, quality standards, and adherence to established processes.
- Identify, analyze, and resolve exceptions and recurring quality issues, implementing preventive and corrective measures.
- Coordinate with relevant departments to resolve cross-functional RMA, product, and quality-related issues.
- Provide professional support, ensure effective communication, and drive continuous process improvements.
- Prepare regular operational and performance reports, escalate critical issues and risks, and communicate resource requirements to management.
Your profile
- Experience in team management, production supervision, or project coordination.
- Strong organizational, communication, and coordination skills with the ability to manage cross-functional issues.
- Strong analytical, problem-solving, and decision-making skills with a structured and detail-oriented approach.
- Quick learner with the ability to develop strong product knowledge and understand relevant business processes.
- Basic people management and team development skills, combined with a strong sense of quality, responsibility, and attention to detail.
- Fluent Chinese and sufficient English proficiency to work effectively in an English-speaking business environment.
- Engineering background required; experience in electronics, telecommunications, optical communications, quality management, RMA, product testing, or failure analysis is preferred.
Why us?
- Attractive remuneration including Christmas bonus and monthly performance-related bonus.
- Free beverages and free parking on site.
- Corporate Benefits Program with exclusive discounts and offers.
- Monthly get-together for team exchange.
- Opportunities for personal and professional development within the company.
- Flat hierarchies and a supportive, positive working environment in a fast-growing international company.
About us
Welcome to FS.COM
Your expert for future-oriented fiber optic products and network solutions! As a leading global supplier of IT infrastructure products, we stand for innovation, professionalism and a dynamic corporate culture. With more than 1,000 employees at locations around the globe, we are a partner to medium-sized companies through to international corporations.
