Auf einen Blick
- Aufgaben: Leite ein Team, manage RMA und sorge für höchste Qualitätsstandards.
- Unternehmen: FS.COM – Innovativer Anbieter für IT-Infrastrukturprodukte mit dynamischer Unternehmenskultur.
- Vorteile: Attraktive Vergütung, Weihnachtsbonus, kostenlose Getränke und Parkplätze.
- Weitere Informationen: Flache Hierarchien und Entwicklungsmöglichkeiten in einem schnell wachsenden Unternehmen.
- Warum dieser Job: Gestalte Prozesse und verbessere die Qualität in einem internationalen Umfeld.
- Qualifikationen: Erfahrung in Teamleitung, starke Kommunikations- und Problemlösungsfähigkeiten.
Your mission
- Lead daily team staffing, task allocation, workload distribution, and employee training.
- Manage RMA, product inspection, and quality control operations to ensure timely and efficient processing.
- Monitor team performance, operational progress, quality standards, and adherence to established processes.
- Identify, analyze, and resolve exceptions and recurring quality issues, implementing preventive and corrective measures.
- Coordinate with relevant departments to resolve cross-functional RMA, product, and quality-related issues.
- Provide professional support, ensure effective communication, and drive continuous process improvements.
- Prepare regular operational and performance reports, escalate critical issues and risks, and communicate resource requirements to management.
Your profile
- Experience in team management, production supervision, or project coordination.
- Strong organizational, communication, and coordination skills with the ability to manage cross-functional issues.
- Strong analytical, problem-solving, and decision-making skills with a structured and detail-oriented approach.
- Quick learner with the ability to develop strong product knowledge and understand relevant business processes.
- Basic people management and team development skills, combined with a strong sense of quality, responsibility, and attention to detail.
- Fluent Chinese and sufficient English proficiency to work effectively in an English-speaking business environment.
- Engineering background required; experience in electronics, telecommunications, optical communications, quality management, RMA, product testing, or failure analysis is preferred.
Why us?
- Attractive remuneration including Christmas bonus and monthly performance-related bonus.
- Free beverages and free parking on site.
- Corporate Benefits Program with exclusive discounts and offers.
- Monthly get-together for team exchange.
- Opportunities for personal and professional development within the company.
- Flat hierarchies and a supportive, positive working environment in a fast-growing international company.
About us
Welcome to FS.COM
Your expert for future-oriented fiber optic products and network solutions! As a leading global supplier of IT infrastructure products, we stand for innovation, professionalism and a dynamic corporate culture. With more than 1,000 employees at locations around the globe, we are a partner to medium-sized companies through to international corporations.
RMA & Quality Control Team Lead (m/f/d) Arbeitgeber: FS.COM GmbH
FS.COM ist ein hervorragender Arbeitgeber, der Ihnen die Möglichkeit bietet, in einem dynamischen und wachstumsorientierten Umfeld zu arbeiten. Mit flachen Hierarchien und kurzen Entscheidungswegen fördern wir Ihre persönliche und berufliche Entwicklung durch umfassende Schulungen und kontinuierliche Weiterbildung. Genießen Sie eine abwechslungsreiche Tätigkeit in einem internationalen Team, das Innovation und Professionalität schätzt.
