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- Aufgaben: Lead a project to optimize order processing and enhance customer experience.
- Arbeitgeber: Join a dynamic banking environment in Zurich focused on innovation and efficiency.
- Mitarbeitervorteile: Enjoy flexible remote work options within Switzerland and a collaborative team culture.
- Warum dieser Job: Make a real impact by improving processes and driving efficiency gains in a fast-paced setting.
- Gewünschte Qualifikationen: 5 years of banking experience, strong stakeholder management, and technical project knowledge required.
- Andere Informationen: Experience with JIRA/Confluence and a can-do mentality are essential for success.
Das voraussichtliche Gehalt liegt zwischen 72000 - 84000 € pro Jahr.
Start date: ASAP
Location: Zurich
Languages: German – English (C1)
Remote politics: flexible within Switzerland
5 years experience with Banking
Duration: 6-9 months
The orders received by Clients customers via post and the website and processed in the back office offer great potential for optimization in acceptance, triaging and processing. Client’s plans to implement a case management system that will be fed by these channels, among others. The processing of the orders received takes place in various back office departments, whereby this partially manual activity is supported by process automation.
Objective:
Through coordinated interaction between various departments and teams, each of which is responsible for the web area, incoming mail, case management and automation, case processing is to be shortened and thus the customer experience with clients is to be improved and concrete efficiency gains achieved.
Requirements:
- The contractor leads the project and develops the following deliverables as part of it:
- Identification of concrete and measurable efficiency gains.
- Lateral management of the project to coordinate all teams involved so that common resources are used and order processes are thought through and optimized end-to-end.
- Driving decisions on technical implementations and monitoring their implementation in relation to the project goals.
- Excellent stakeholder management to involve involved and affected parties.
- Regular status updates and communication with internal clients.
- Project-relevant tasks (project applications, etc.)
The contractor needs the following knowledge:
- Banking expertise.
- Lateral management experience and assertiveness in order to be able to have a meaningful impact without line responsibility and to achieve coordination between different teams and departments.
- Technical understanding and experience in IT projects. Experience with the following systems is an advantage:
- Web CMS system (Magnolia)
- Post-scanning system
- Interfaces
- Databases
- Finnova
- Flowable
- BSI
Further information on characteristics and availability:
- Working in agile teams / experience with JIRA/Confluence
- Self-responsibility and organization
- Can-do mentality
We look forward to receiving your updated CV!
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Senior Project Manager Arbeitgeber: Fujitsu
Kontaktperson:
Fujitsu HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Senior Project Manager
✨Tip Number 1
Make sure to highlight your experience in banking and project management during any networking opportunities. Connect with professionals in the industry on platforms like LinkedIn, and engage in discussions about current trends in banking and process optimization.
✨Tip Number 2
Familiarize yourself with the specific systems mentioned in the job description, such as Magnolia and Finnova. Consider taking online courses or tutorials to deepen your understanding, which can give you an edge during interviews.
✨Tip Number 3
Demonstrate your lateral management skills by sharing examples of how you've successfully coordinated between different teams in past projects. Prepare anecdotes that showcase your ability to drive decisions and manage stakeholders effectively.
✨Tip Number 4
Stay updated on agile methodologies and tools like JIRA and Confluence. Being able to discuss your experience with these tools will show that you're ready to integrate into their agile teams seamlessly.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Senior Project Manager
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Senior Project Manager position. Understand the key responsibilities and required skills, especially in banking and project management.
Tailor Your CV: Customize your CV to highlight relevant experience in banking, project management, and stakeholder management. Emphasize your lateral management skills and any technical understanding you have related to IT projects.
Craft a Compelling Cover Letter: Write a cover letter that showcases your experience with process optimization and your ability to drive decisions in a project setting. Mention specific examples of how you've improved efficiency in past roles.
Highlight Language Proficiency: Since the role requires proficiency in both German and English, make sure to clearly state your language skills in your application. If you have certifications or proof of your language abilities, include them.
Wie du dich auf ein Vorstellungsgespräch bei Fujitsu vorbereitest
✨Showcase Your Banking Expertise
Make sure to highlight your experience in the banking sector during the interview. Discuss specific projects or roles where you successfully implemented process optimizations or efficiency gains, as this aligns directly with the client's objectives.
✨Demonstrate Lateral Management Skills
Prepare examples that showcase your ability to manage projects without direct authority. Discuss how you've coordinated between different teams and departments in past roles, emphasizing your assertiveness and communication skills.
✨Technical Understanding is Key
Be ready to discuss your technical knowledge, especially regarding IT projects and systems like Web CMS, post-scanning systems, and databases. This will show that you can drive decisions on technical implementations effectively.
✨Emphasize Agile Experience
Since the role involves working in agile teams, share your experiences with agile methodologies and tools like JIRA and Confluence. Highlight how you've contributed to team success in previous projects through self-organization and a proactive attitude.
