Head of Sales

h3Location: /h3 /brpFully Remote /p /br /brh3Employment Type: /h3 /brpPermanent /B2B Contract /p /br /brh3Compensation: /h3 /brpCompetitive Base Salary + Commission Structure /p /br /brh3Sector: /h3 /brpiGaming / Managed Services BPO (Customer Support, KYC, AML, Safer Gambling) /p /br /brh3About The Opportunity /h3 /brpBacked by an established operations hub of 200+ multilingual specialists, our client delivers 24/7 mission-critical customer operations, KYC/AML, and player protection solutions tailored exclusively for the global iGaming industry. /p /brpWith a proven delivery model and infrastructure fully in place, they are now appointing a high-impact Head of Sales to drive new operator acquisition across both tier-1 brands and fast-growing challenger operators. /p /br /brh3The Role /h3 /brpIn this role, you will take full ownership of the commercial pipeline. Your objective is to introduce operator leadership to a proven, cost-effective alternative to in-house teams or overpriced legacy outsourcers. /p /brpYou will target and engage decision-makers (C-Level, Heads of Operations, MLROs, Heads of CS) looking to optimize operational margins, navigate licensing requirements, and scale their customer operations seamlessly. /p /br /brh3Responsibilities /h3 /brul /brliMap, target, and engage senior operational and commercial leaders across global iGaming, Sportsbook, and Casino operators. /li /brliLead negotiations from initial outreach through RFP handling, operational discovery, commercial proposals, and closing. /li /brliPartner directly with executive leadership and operational heads in Kosovo to structure bespoke team sizes, SLAs, shift coverage, and pricing frameworks. /li /brliRepresent the business at premier industry events (SBC, SiGMA, ICE, iGB) to generate high-intent leads and build long-term operator partnerships. /li /brliAct as the voice of the market, identifying shifts in operator demands, competitor pricing models, and new jurisdictional requirements. /li /br /ul /br /brh3Candidate Profile /h3 /brul /brliiGaming Background: Proven track record of B2B sales within the iGaming / Online Gambling space. Experience selling BPO, customer support outsourcing, KYC/AML software, or compliance services to operators is highly advantageous. /li /brliEstablished Industry Network: Immediate access to decision-makers (CEOs, COOs, Heads of Operations, Customer Experience Directors, MLROs) across international operators. /li /brliLanguage: Native English speaker (or complete native-level bilingual fluency) with top-tier presentation, pitching, and written communication skills. /li /brliCommercial Driver: A disciplined, self-motivated hunter with demonstrated success closing recurring-revenue enterprise contracts. /li /brliOperational Literacy: Solid understanding of how online gaming operations function, including the real-world cost, compliance, and headcount challenges operators face. /li /brliRemote Leadership: Proven ability to manage pipeline, targets, and sales velocity independently in a fully remote environment. /li /br /ul #J-18808-Ljbffr