Key Account Manager | Crypto Casino | Berlin

Key Account Manager | Crypto Casino | Berlin

We’re reimagining the crypto gaming experience—fast, bold, and built around our players. We’re on the hunt for a superstar Key Account Manager to nurture and grow relationships with our most valued players. If you love delivering top‑tier service, building trust, and creating memorable moments for VIPs, this role is made for you.

🎯 What You’ll Be Doing

• Build, manage, and grow relationships with high‑value players
• Act as the main point of contact for VIPs—resolving issues, answering questions, and providing premium support
• Collaborate with marketing, support, and product teams to ensure seamless experiences
• Design and deliver personalised promotions, rewards, and events to boost loyalty
• Monitor VIP player activity to uncover trends, opportunities, and areas for engagement
• Analyse feedback and behaviour to help shape our player‑first strategy
• Stay ahead of industry trends to keep our VIP offering fresh, relevant, and competitive

✅ What You Bring

• Experience in VIP or Key Account Management—ideally within online gaming, crypto casinos, or high‑touch customer environments
• A strong understanding of what high‑value players want—and how to deliver it
• Excellent communication and relationship‑building skills
• Data‑driven thinking with a knack for spotting patterns and acting on insights
• A self‑starter mindset—you\’re independent, but love working with a team
• Bonus: Experience in crypto or iGaming is great—but we also welcome candidates with a genuine passion for sports, online casinos, or entertainment‑driven products

✅ Why Work With us?

• Flexible hours & competitive salaries
• Located at the famous Kurfürstendamm, our office boasts a private rooftop terrace with stunning views of Berlin.
• Healthcare
• Pension
• Top performance comes from a healthy mind and body—enjoy our complimentary gym pass.
• High‑impact work that reaches thousands of players
• A creative team that values bold ideas and real ownership

Applicants must be based in Berlin.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Sales and Business Development

Industries

• Gambling Facilities and Casinos

Apply now and help us deliver world‑class service to the players who matter most.