Auf einen Blick
- Aufgaben: Leite die Implementierung von Projekten und sorge für eine reibungslose Zusammenarbeit mit Kunden.
- Unternehmen: Garner Health, ein innovatives Unternehmen im Gesundheitsbereich mit einem starken Fokus auf Teamarbeit.
- Vorteile: Attraktives Gehalt, flexible Arbeitszeiten, umfassende Gesundheitsleistungen und Aktienoptionen.
- Weitere Informationen: Remote-Arbeit möglich, mit gelegentlichen Reisen nach NYC.
- Warum dieser Job: Gestalte bedeutende Lösungen und arbeite in einem dynamischen, leistungsorientierten Team.
- Qualifikationen: Mindestens 3 Jahre Erfahrung in der Leitung von Implementierungsprojekten und starke Kommunikationsfähigkeiten.
Das prognostizierte Gehalt liegt zwischen 50000 - 70000 € pro Jahr.
About the role
We are seeking an exceptional Senior Implementation Project Manager to join our Implementation Team.
This role will report to the Director, Implementation and will manage the entire implementation lifecycle, from project initiation through completion, ensuring delivery of high‑quality solutions that meet client expectations.
The role requires strong project management expertise and the ability to coordinate cross‑functional teams and external stakeholders.
Where you will work
Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.
What you will do
- Lead and manage end‑to‑end implementation of mid‑market to enterprise‑sized clients.
- Create and maintain project plans, ensuring all tasks are completed within defined timelines.
- Lead client‑facing presentations, delivering clear and concise updates on project progress.
- Collaborate closely with clients to capture and document requirements, ensuring a thorough understanding of their business needs, and effectively communicating the value of our solutions.
- Foster effective collaboration with cross‑functional teams, such as Sales, Account Management, and Integrations, to ensure a smooth implementation process and uphold client satisfaction.
- Cultivate and maintain strong relationships with key client stakeholders, acting as their primary contact throughout the implementation process.
- Develop a comprehensive understanding of our products and services, providing in‑depth assistance to clients on features, functionalities, and best practices.
- Provide training and support resources to ensure clients can effectively maximize the benefits of the implemented solutions.
The ideal candidate has
- 3+ years experience leading client‑facing implementation projects, preferably within health insurance, employer health benefits, or health tech industries.
- Strong verbal and written communication skills focused on achieving results.
- Led multiple projects concurrently and drove them to successful implementations.
- Outstanding communication and interpersonal skills, adept at leading client‑facing presentations and building trusted relationships with both clients and internal teams.
- Strong problem‑solving abilities and a proactive, responsive approach to resolving client issues.
- Familiarity with project management and collaboration tools such as Salesforce, Slack, G Suite, Asana/Smartsheet, and others.
- Knowledge of medical claims processing and/or Electronic Data Interchange (EDI) is a plus.
- A willingness to “roll up your sleeves” and do whatever is necessary to ensure company success.
- A desire to be part of a high‑performing, mission‑driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
Compensation Transparency
The base salary range for this position is $95,000 – $120,000.
Individual compensation will depend on various factors, including qualifications, skills, and applicable laws.
In addition to base compensation, this role is eligible to participate in equity incentive and competitive benefits plans, including flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health, and more.
Equal Employment Opportunity
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process.
If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth. com.
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Senior Implementation Project Manager Arbeitgeber: Garner Health
Garner Health ist ein hervorragender Arbeitgeber, der eine dynamische und unterstützende Arbeitsumgebung bietet, in der Teamarbeit und Innovation gefördert werden. Als Teil eines schnell wachsenden Unternehmens im Gesundheitsbereich haben Mitarbeiter die Möglichkeit, ihre Fähigkeiten weiterzuentwickeln und an bedeutenden Projekten zu arbeiten, die die Gesundheitsversorgung revolutionieren. Die vollständig remote Arbeitsweise ermöglicht es Ihnen, flexibel zu arbeiten und gleichzeitig Teil eines engagierten Teams zu sein, das sich für datengestützte Lösungen einsetzt.
