Who we are
As a Training & Field Support Specialist, you will provide worldwide technical support for our mine clearance systems and play a key role in customer training, field service, and product support. Working closely with Engineering, Technical Support, and Production, you will help ensure the reliable operation and continuous improvement of our products while supporting customers around the globe.
Your Responsibilities
- Perform maintenance, repair, and commissioning of our systems at customer sites worldwide
- Diagnose technical issues and provide on-site troubleshooting and support
- Deliver technical training for customers, partners, and internal teams
- Support prototype assembly, factory overhauls, and product improvements
- Collaborate with Engineering on technical clarifications and spare parts inquiries
- Plan and participate in international service assignments and field trials
- Document service activities, training sessions, and technical findings to support continuous product improvement
Your Profile
- Completed vocational training in Mechatronics, Agricultural or Construction Machinery, Electronics, or a comparable technical field
- Several years of experience in technical service, maintenance, repair, or field support
- Experience delivering technical training or customer training is an advantage
- Strong troubleshooting skills and a structured, independent working style
- Customer-focused mindset with excellent communication and presentation skills
- Proficiency in Microsoft Office 365 applications
- Willingness to travel internationally (up to 80%)
- Very good written and spoken German and English
We offer you
Your Location
Contact details
About us
Training & Field Support Specialist (m/f/d) Arbeitgeber: GCS Global Clearance Solutions
Symlab AG ist ein hervorragender Arbeitgeber, der Ihnen die Möglichkeit bietet, aktiv und bedeutungsvoll an der Gestaltung der Zukunft eines global tätigen Unternehmens mitzuwirken. Mit flachen Hierarchien, einem angenehmen Arbeitsumfeld, flexiblen Arbeitszeiten und attraktiver Vergütung fördert das Unternehmen nicht nur Ihre berufliche Entwicklung, sondern auch eine innovative und kollaborative Unternehmenskultur am Standort Zürich.
Kontaktdaten:
GCS Global Clearance Solutions Recruiting-Team