pbMastering the RF spectrum /b – Symlab AG was founded in 2016 and is growing steadily in the development and production of equipment such as jammers, receivers, transmitters, monitoring and classification devices, radio direction finders and antidrone equipment. Symlab AG, headquartered in Freienbach, is a subsidiary of Global Clearance Solutions AG, which eliminates explosive threats and enables the reconstruction of war-torn regions. /ph3Your Responsibilities /h3ulliBuild and establish the Service Department — defining strategy, processes, structures, and tools from the ground up /liliDeliver technical customer support, both remote and on-site, across our portfolio of RF systems /liliCoordinate maintenance, repair, and field service operations to ensure maximum system availability /liliDevelop, implement, and continuously improve SLAs, ticketing systems, and service processes /liliManage spare parts, inventory, and service logistics to support efficient operations /liliConduct technical training sessions and customer workshops, both in Switzerland and internationally /liliBuild and nurture long-term customer relationships, serving as the primary point of contact for key accounts /liliEnsure accurate technical documentation and full compliance with service and quality standards /li /ulh3Your Profile /h3pDegree in Electrical Engineering, RF Technology, Communications Engineering, or a related technical field /pulliStrong expertise in RF technology, communications engineering, and complex technical systems /li /ulp3-5 years of experience in technical service, field service, customer support, or after-sales management /pulliHands-on mentality, with a readiness to perform customer interventions and troubleshooting on-site /liliExcellent communication and stakeholder management skills, with the ability to work effectively across disciplines and cultures /liliStructured, solution-oriented, and customer-focused approach to work /liliFluent in German and English; French and/or Arabic considered an advantage /liliWillingness to travel, both domestically and internationally /li /ulh3We offer you /h3pThe opportunity to play an active and meaningful role in shaping the future of our globally active company and to develop yourself within the company. Flat hierarchies, a pleasant working atmosphere, flexible working hours and workplace regulations as well as attractive compensation is what sets us apart. /p #J-18808-Ljbffr
Service Manager (m/f/d) in Bern Arbeitgeber: GCS
Unser Unternehmen ist ein weltweit anerkanntes Technologieunternehmen, das nicht nur für seine Ingenieurskunst und Innovation bekannt ist, sondern auch für eine herausragende Unternehmenskultur, die Teamarbeit und persönliche Entwicklung fördert. In Kaufering, Bayern, bieten wir Ihnen die Möglichkeit, als Embedded Architect an zukunftsweisenden Projekten zu arbeiten, während Sie von einem unterstützenden Umfeld profitieren, das kontinuierliches Lernen und Wachstum schätzt. Genießen Sie flexible Arbeitszeiten, attraktive Vergütungspakete und die Chance, Teil eines dynamischen Teams zu werden, das die Zukunft der eingebetteten Softwareentwicklung gestaltet.
