As the Workstream Lead Lead to Cash (L2C) (f/m/d), you will drive the design, implementation, and stabilization of the L2C scope within the global Transform360 Wave 4 program. You will ensure alignment between business requirements, global process standards, and rollout activities while collaborating with business, IT, and external implementation partners.
- Lead the global L2C workstream across all project phases from design through hypercare
- Own the successful delivery of the Lead-to-Cash scope and ensure alignment with the global template
- Drive process and solution design decisions in collaboration with key stakeholders
- Coordinate cross-functional topics and dependencies with other workstreams
- Manage risks, issues, and escalations within the L2C domain
- Oversee testing activities (FUT, SIT, UAT) and ensure business readiness for go-live
- Strong experience in Lead-to-Cash (L2C) processes and related business functions
- Proven leadership experience in global or multi-country transformation projects
- Ability to translate business requirements into effective process and system solutions
- Strong stakeholder management and communication skills
- Experience working with system integrators and global delivery models.
- Fluent in English; additional languages are a plus
Scope of Responsibility
- Sales Order Management (SD)
- Service Management (SM) & Field Service Management (FSM)
- Customer Experience Solutions (CX/C4C)
- E-Invoicing & Digital Reporting Compliance (DRC)
- Customer Master Data, Pricing & Contract Management
- End-to-end integration of sales and service processes
What we offer:
- Work in a supportive, appreciative, and international team
- A modern work environment with flexible work options to ensure a healthy work-life balance
- A wide range of personal and professional training and development opportunities to support your career
- Company pension scheme and accident insurance
- 30 vacation days per year plus December 24th & 31st off
- Employee benefits such as discounts on gym memberships, language courses, etc.
- Subsidized job bike scheme
- Good public transport connections with travel allowance
- One additional day off for volunteering
- Global bonus program
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Workstream Lead – Lead to Cash (L2C) Sales & Service (f/m/d) in Düsseldorf Arbeitgeber: GEA Group
Die GEA Liquid Technologies Germany GmbH bietet Ihnen als Servicetechniker / Industriemechaniker (m/w/d) die Möglichkeit, Teil eines innovativen und international erfolgreichen Technologiekonzerns zu werden. Genießen Sie eine attraktive Vergütung, 30 Urlaubstage für eine ausgewogene Work-Life-Balance sowie individuelle Weiterbildungs- und Entwicklungsmöglichkeiten in einem kollegialen Team mit kurzer Entscheidungswegen und einer offenen Unternehmenskultur. Arbeiten Sie eigenverantwortlich an abwechslungsreichen Projekten bei namhaften Kunden in Süddeutschland und profitieren Sie von modernen Arbeitsmitteln und umfassenden Gesundheitsangeboten.
