Senior Expert People Process Excellence & Solution Design (f/m/d) in Berlin

Senior Expert People Process Excellence & Solution Design (f/m/d) in Berlin

Berlin Vollzeit Vor Ort
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Responsibilities / Tasks



  • Design and continuously improve end-to-end People solutions that enhance employee and manager experience while increasing efficiency and consistency

  • Translate business requirements into standardized, scalable and implementable process and service designs

  • Design seamless cross-functional processes that optimize user journeys, data flows and organizational effectiveness

  • Lead the design, optimization and harmonization of people processes

  • Ensure solutions balance customer experience, governance, compliance and operational feasibility

  • Identify opportunities to leverage automation, workflow technologies and AI capabilities, particularly within payroll and time management

  • Drive continuous improvement through process optimization and data-driven analysis


Stakeholder Collaboration & Consulting



  • Partner with Product Owners, People Technology & AI teams to shape future-ready People solutions

  • Facilitate cross-functional alignment and solution feasibility across the People systems landscape

  • Collaborate with People Services teams to improve service delivery, process efficiency and compliance

  • Develop recommendations on operating models, workforce requirements, role profiles, service levels and performance measures

  • Act as a trusted advisor for process excellence, service transformation and service improvement initiatives


Standards, Frameworks & Governance



  • Develop and maintain solution design methodologies, frameworks, templates and standards

  • Ensure alignment with the global People operating model and organizational objectives

  • Embed governance, compliance requirements and policies into process and service designs

  • Ensure payroll and time management processes align with global standards while meeting local legal requirements

  • Promote consistency and standardization across the global People organization


Process Documentation & Product Warehouse Management



  • Own and govern process documentation across Levels 3-5, ensuring quality, consistency and audit readiness

  • Maintain and continuously improve the People Product & Process Warehouse

  • Ensure process documentation is maintained and remains current, compliant and auditable

  • Incorporate local legal, regulatory and statutory requirements, particularly within payroll and time management processes


Your Profile / Qualifications



  • 7+ years of experience in HR, People Services, Shared Services, HR Operations, Process Excellence, Service Management or a comparable environment

  • Extensive knowledge of global HR processes across the employee lifecycle

  • Proven track record in process design, standardization, transformation and continuous improvement initiatives

  • Ability to consult on complex and cross-functional requirements

  • Ability to balance standardization with (complex) business needs and provide well-founded recommendations

  • Advanced experience with HR technologies such as Workday, ServiceNow and automation or AI-enabled solutions

  • Experience advising Product Owners and senior stakeholders and translating business requirements into implementable solutions


Product focus on German Payroll & Time is an advantage, such as:



  • Strong experience in payroll-related processes

  • Payroll transformation initiatives

  • Payroll service delivery models

  • Time & attendance management processes

  • German payroll operations and compliance

  • Deep understanding of German payroll regulations, payroll operations and compliance requirements

  • Proven experience with German time management processes, including time recording, time evaluation, absence management and workforce administration

  • Hands-on experience with time & attendance and workforce management systems in Germany

  • Relevant professional certifications in Process Management, Lean, Six Sigma, Design Thinking, Business Analysis, Change Management or HR technology are an advantage


Skills & Competencies



  • Fluent German and English language skills (minimum C1 level)

  • Customer-centric and solution-oriented mindset

  • Strong analytical and structured problem-solving skills

  • Ability to balance standardization, governance requirements and business needs

  • Strong stakeholder management, facilitation and influencing skills

  • Excellent communication skills and the ability to simplify complex topics

  • High level of ownership, attention to detail and results orientation

  • Continuous improvement mindset with the ability to coach colleagues and contribute to global solution design standards


What You Can Expect at GEA



  • 30 days of annual leave


Our office is located at SPACES in the heart of Berlin, an innovative and international workspace concept featuring a snack bar and café in the lobby, a fitness studio, and dog-friendly workspaces

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Kontaktdaten:

GEA Systems North America Recruiting-Team