Press and Media Officer (1 year term) – WMO, Geneva

About GenevaCom

Responsibilities

• Develop and implement anational communications strategyaligned with CH4U goals and UNHCR’s global brand.
• Serve as principal advisor to the Executive Director on communications opportunities, risks, and positioning;contribute tothe overallstrategyof the foundationas part of the Leadership Team
• Deliverreportingon Communications and Advocacyactivities, in line with clearly defined annualobjectivesand key results (OKRs) and key performance indicators (KPIs).
• Ensurecoherence and consistency of CH4U’s narrativeacross channels,campaignsand audience segments, strengthening clarity of positioning and brand trust,raising awarenessofand fostering positive sentiments toward the cause ofrefugees and the mandate of UNHCR.
• Uphold UNHCR brand standardsin all communications and external relationsof thefoundation,andprotectUNHCR’s and CH4U’s reputation.
• Engage andwork collaborativelywith all relevant stakeholdersinternally(CH4U’s Leadership, Individual Giving and Partnerships & Philanthropy teams, etc.),atUNHCR headquarters (Global Communications and Private Sector Partnershipsservices,programmeteams and regional or country offices, etc.)and externally(media, peers from othernon profits, etc.).
• Lead,mentorand develop a high-performing team; steward an inclusive, feedback-rich culture with clearobjectives,workflowsand development plans.
• Own Communicationsbudget planning and control;allocateresources to priority outcomes and manage supplier contracts.

Owned Media: Editorial & Digital

• Coordinatewith other units toleada supporter-centriceditorial/content strategyfor CH4U’s owned channels (website, social media…), including planning, production,localizationand community management.
• Define andmaintainclear message architecture across audiences, ensuringcontent quality, accuracy, brandconsistencyand accessibilityacrossmainlanguages in Switzerland(German,French,Italian)and English, withtimelycoordination on sensitive topics.
• Overseeweb and social analyticsfor communications; test andoptimizeformats,messagesand publishing cadences.

Earned Media: Media Relations & Spokespersonship

• Strengthen CH4U’s positioning as a trusted public voice onglobalrefugee issues through proactive engagement with media, opinion leaders and public-facing stakeholders across Switzerland and Liechtenstein.
• Build strong relationships withprint, digital and broadcast mediaacrossSwitzerland and Liechtenstein;maintaina proactive media calendar.
• Identify,briefand position themost relevant spokesperson(s)by topic (UNHCR field experts, UNHCR senior representatives, CH4U’s ED, etc.) ; act as spokesperson whereappropriate.
• Leadissues/crisis communicationspreparedness and response protocols in coordination with UNHCR counterparts; ensure message discipline,accuracyandspeed.

Brand & Campaign Management

• Overseebrand-building campaignstailored to Swiss audiences;workingclosely with theDigital Campaigns &IG LiaisonLeadto plan and delivercreative strategy, production, localization, mediaplanningand performance optimization.
• Manageor support the management ofexternal agencies andsuppliers;tonegotiate scopes, control quality and ensureonbrandcreative aligned with UNHCR’s identity guidelines.
• Trackbrand health metrics(awareness, familiarity, trust, consideration) and visibility (reach, quality of coverage) and use insights to iterate.

Audience SpecificStrategies (Enabling Fundraising & Partnerships)

• Codesignaudiencespecific communicationsthatenable and supportIndividual Giving, Corporate Partnerships, Foundations, and HNW/UHNW philanthropy, etc.
• Craft compelling stories, impact materials, talkingpoints, and case studies thatsupport fundraising and partnership engagement.
• Ensureconsistent message architecture and value propositionsfor each audience segment; embed ethical storytelling and data protection.

Influencers & Goodwill Ambassadors

• Develop and manage anetwork of influencers, cultural figures and goodwill ambassadorsacross Switzerland’s linguistic regions, aligned with UNHCR ’s values and protectingUNHCR ’ s reputation.
• Co-create awareness‑raising activations thatextend reach and foster public empathy toward refugees.

What You Bring

• 8–10+ years of senior experience in communications, public relations, public engagement, brand management or campaigning within NGOs, humanitarian, nonprofit or purpose-driven contexts.
• Demonstrated success in awareness-raising , narrativedevelopmentand public-facing campaigns.
• Strongtrack recordin mediaand externalrelations andexperience as aspokesperson.Knowledge of the Swiss communications and media ecosystem is an asset.
• Experience with brand campaigns,communications for fundraising and partnerships ,media planning, influencerengagementand crisis communications.
• Provenexperience leading teams and agencies , managing budgets, and delivering multichannel strategies.
• Advancedpost graduate degree or graduate degree with equivalent in experience to reach master level
• Commitment to refugee rights and humanitarian principles; prior experience with UNHCR is an asset.
• Strategic,analyticaland solutions-oriented mindset, with strong judgment, problem-solving skills, and the ability to turn ideas into action.
• Excellent communicator, with strong written,oraland interpersonal skills, and the ability to engage effectively across multicultural and multilingual environments.
• Empathetic and cross-culturally sensitive, with a collaborative and diplomatic approach to working with internal and external stakeholders.
• Strong leadership and people-management skills, with the ability to motivate, develop and lead a high-performing team.
• Highly organized and structured, with strong attention to detail and the ability to prioritize, manage multiple tasks and meet deadlines under pressure.
• Autonomous and proactive, while also being an effective team player.
• Strong stakeholder engagement,negotiationand advocacy skills, with the ability to build trusted relationships and open new opportunities.
• Sound budget management skills, including planning, analysis,decision-makingand reporting.
• Fluent inGerman,French and English (written & spoken).
• Swiss-German is an asset.
• Excellent computer skills and knowledge of MS Office applications