Human Resources Business Partner

At Genpact, we don’t just adapt to change—we drive it.

AI and digital innovation are redefining industries, and we’re leading the charge.

Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale.

From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally.

Through our deep business knowledge, operational excellence, and cutting‑edge solutions – we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Get to know us at genpact. com and on Linked In, X, You Tube, and Facebook.

Job Description

• Drive governance on critical human resource metrics such as retention, engagement & cost for a fast paced business.
• Engage & work with key internal and external partners in a matrixed relationship for C&B, Staffing, HRSS and the business.
• Operate independently & ensure employee satisfaction & development of the team. Train, mentor and lead HR initiatives and best practices.
• Directly interact with the customer and have phenomenal Client Management skills.
• Lead the way in implementing change initiatives related to culture, performance, recognition and policies.
• Responsible for HR operations, Employee Relations and Business HR teams.
• Promote alignment and collaboration across the organization, driving synergy and perspective, demonstrating common process and consistent messaging.
• Coach individual managers on growing management capabilities.
• Understand the business and its challenges to help address the organization and peoples' ask.
• Assist with the change process as the company meets the challenges of hyper-growth and the need to scale.
• Partner with expertise centers to tackle business problems and to executive on corporate-wide talent initiatives.
• Deliver short-term solutions while also solving for long-term problems by addressing immediate challenges and underlying causes.
• Use data to measure success: learn, iterate, and improve; analyze trends and develop proactive actions to further support business objectives.
• Consult legal counsel to ensure that policies, actions comply with statutory regulations by government / non-government bodies.

Manage, own and maintain all communication and records required for statutory compliances.

• Own/drive HR policies and directives and ensure smooth implementation across the firm.
• Collaborate with senior leadership to develop and execute HR strategies aligned with business goals.
• Provide expertise and guidance on employee relations, performance management, talent acquisition, and organizational development.
• Analyze HR metrics to identify trends and recommend solutions to improve overall organizational effectiveness.
• Lead and support HR initiatives such as change management, employee engagement, and diversity & inclusion programs.
• Partner with stakeholders to drive a positive work culture and employee experience.
• Ensure compliance with labor laws, regulations, and company policies.
• Act as a trusted advisor to employees and management on HR-related issues.
• Mentor and coach HR team members to enhance their skills and capabilities.

What can we offer?

• Work in a multicultural and diverse environment with employees from over 30 countries.
• Genpact supports professional trainings and great career development opportunities.
• Free access to our award-winning learning platform.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

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