Admissions Manager (m, f, d)

We are looking for a new colleague to join our team in Berlin/Potsdam on a full-time 40‑hour a week contract starting as soon as possible.

The opportunity

The Admissions Manager is responsible for leading the admissions strategy and operations across all campuses and programme deliveries. The role ensures that all admissions activities align with regulatory requirements, university admissions requirements and support the maintenance of the institution’s licenses in a highly regulated education sector. It plays a pivotal part in delivering a timely, student‑focused, and fully compliant admissions function while contributing to the school’s growth, international outreach, and academic excellence. The role reports directly to the Vice President (Academics) and works with central operations teams supporting the Admissions processes and technology in the GUS group.

Key Activities & Responsibilities

• Strategic Leadership
  • Support the Presidium, University Senate and other university organs in setting the admissions requirements and ancillary processes.
  • Develop and execute GISMA’s admissions strategy in alignment with enrolment targets, academic standards and compliance requirements.
  • Collaborate with senior leadership, academic teams and marketing to identify trends, support programme development and drive recruitment strategies.
  • Monitor admissions KPIs, pipeline metrics and conversion data, providing regular reporting and recommendations.
  • Participate in the University Admissions Committee monitoring implementation of admissions requirements, decision‑making and related processes.
  • Support the wider group in establishing best‑practice operational procedures and workflows.
• Operational Oversight
  • Oversee and continuously improve end‑to‑end admissions processes — from application submission and interview scheduling to offer issuance and enrolment confirmations.
  • Ensure consistent and fair application assessments, focusing on academic suitability, English language proficiency and regulatory compliance.
  • Lead on complex or non‑standard cases, including applicants from sanctioned countries or with alternative qualifications.
  • Consult with and/or obtain approval from an appropriate academic member of the University admissions committee for exceptional cases.
• Team Management
  • Lead, support and develop a high‑performing, international admissions team in multiple locations across the globe.
  • Organise workflow, set priorities and ensure service‑level standards are met across all programmes and locations.
  • Foster a culture of accountability, collaboration and continuous improvement.
• Policy, Compliance & Quality Assurance
  • Ensure admissions practices are fully compliant with all relevant institutional policies, local and international regulatory frameworks, including GDPR, visa and immigration rules and any partner requirements.
• Stakeholder & Partner Collaboration
  • Act as the primary liaison with academic programme leads, university partners and compliance teams regarding admissions‑related matters.
  • Provide training and support to sales and academic colleagues on admissions procedures and requirements.
  • Represent GISMA at external meetings, audits or institutional reviews related to admissions.
  • Provide regular reporting on admissions decisions, processes and operational developments.

Your profile

• At least 3 years of experience in higher education admissions, including leadership or management roles, with at least 2 years of experience in admissions to a German university.
• Strong knowledge of international qualifications, English and German language requirements and visa regulations.
• Experience working with university partners or multi‑institution models preferred.
• Familiarity with admissions systems (e.g., Salesforce, Dynamics, or proprietary CRM platforms).
• Experience working with relevant regulators as stakeholders.
• Strategic and analytical mindset with a strong sense of ownership.
• Excellent communication and stakeholder engagement skills.
• Team leadership and staff development capabilities.
• Process‑driven with a commitment to efficiency and accuracy.
• Solution‑focused, adaptable and calm under pressure.