Global Team Lead Documentation

Introduction

The Global Team Lead Documentation will lead and develop the documentation function within an international organisation, ensuring delivery of clear, accurate and compliant technical and commercial documentation for products and projects across multiple markets.

This role combines people leadership, process ownership and hands‑on contribution to documentation standards, while collaborating closely with Product Management, Engineering, Quality, Regulatory, Marketing and local documentation teams to guarantee consistent, timely and customer‑focused outputs.

Work location: Flexible within our international offices; hybrid work with regular travel to key sites and hubs.

What you'll do

• Lead, coach and develop a distributed team of documentation specialists, technical writers and coordinators, fostering a collaborative, high‑performance culture and ensuring clear roles and responsibilities.
• Define and own global documentation strategy, standards and templates to ensure consistency, accessibility and compliance across product lines and markets.
• Ensure timely delivery of product manuals, data sheets, installation guides, specifications, tender documentation and other customer‑facing materials in multiple languages and formats.
• Collaborate with Product Management, Project Management, R&D, Quality and Regulatory teams to embed documentation requirements early in the product lifecycle and to maintain up‑to‑date technical content following change control procedures.
• Maintain and improve documentation workflows, governance and tools (content management systems, single‑sourcing, version control and localization processes) to increase efficiency and reduce time‑to‑market.
• Manage localisation and translation processes, working with internal stakeholders and external language partners to ensure accurate and culturally appropriate content for each market.
• Monitor documentation quality through reviews, audits and user feedback; implement continuous improvement actions and training to raise quality and compliance standards.
• Provide subject‑matter expertise and guidance on documentation‑related regulatory and compliance requirements relevant to different regions and product categories.
• Prepare and present reports, KPIs and improvement plans to senior management, highlighting risks, resource needs and opportunities for standardisation and automation.
• Support commercial teams with accurate tender and specification documentation and act as an escalation point for complex documentation queries from customers and partners.

Who you are

Essential Skills And Requirements

• Proven experience (typically 5+ years) in documentation, technical writing or content management roles, with a minimum of 2 years in a leadership or team lead capacity within a B2B or product‑centric environment.
• Experience in technical or product documentation within lighting, electrical, construction, industrial or related industries is advantageous.
• Strong knowledge of documentation standards, authoring tools (e. g. XML/DITA, Framemaker, Mad Cap Flare, or equivalent), CMS platforms and version control practices.
• Demonstrable experience in defining documentation strategy, templates and governance, plus practical experience managing localisation and translation workflows.
• Excellent written and verbal communication skills in English; additional language skills are an advantage.
• Strong project and stakeholder management skills with the ability to influence cross‑functional teams and prioritise competing demands in a global environment.
• Ability to travel internationally as required and to work across multiple time zones.
• We Offer
• Stable employment with an industry‑leading international company and a supportive, collaborative working environment.
• A competitive salary and benefits package, including pension contributions and development opportunities.
• Opportunity to shape documentation strategy and implement improvements with real impact across global markets.
• Access to necessary tools and training, plus a structured onboarding and mentoring programme.
• Flexible working arrangements and an international team with opportunities for career development within the wider organisation.
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