Strategic and Operational Project Manager

Who we are:

At Global Blue, we firmly believe that enhancing the shopping experience drives performance.

Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business.

As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23.

Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another.

Together, we innovate, create, and strive towards a brighter future for the businesses we serve.

With Global Blue, enjoy the journey.

What you will do. A glimpse in your role:

As a dynamic and results-oriented professional, you will be responsible for the successful implementation and delivery of assigned projects and processes. This includes project planning, stakeholder coordination, reporting, and ensuring a smooth handover to the business. You will also build strong relationships across internal teams and support the broader country organization.

Every action has an impact. You will make a difference here if:

• Ensure the successful delivery of assigned projects, taking corrective actions when needed.
• Lead business initiatives to achieve objectives, seize opportunities, and mitigate risks.
• Execute high-quality one-time projects and process changes within the business-as-usual framework.
• Support the development of financial business cases through data analysis and research.
• Establish project governance, reporting structures, and templates.
• Collaborate with departments (Commercial, MS, Finance, Operations, etc.) to align priorities and gather key information.
• Monitor project schedules and budgets, and maintain accurate logs and documentation.
• Develop and maintain policies, procedures, and training materials.

Key competencies to empower your journey. You\’ll drive towards success if:

• 5+ years of experience in
  Consulting
  and/or
  Project Management
  in an international environment.
• Ideally, a
  Master\’s degree
  in Economics or Project Management.
• Strong organizational and analytical skills.
• Proven ability to lead and coordinate cross-functional projects, including with senior stakeholders.
• Detail-oriented and process-driven.
• Experience in Consulting or Operations is a plus.
• Self-starter with a collaborative mindset.
• Proficiency in
  PowerPoint
  and
  Excel
  ; knowledge of
  MicroStrategy
  and
  Salesforce
  is a plus.
• Fluent in
  English
  ;
  German
  is a nice-to-have.

Together, we go further:

At Global Blue, we support your career growth through internal mobility, a multicultural environment, and an
Agile Working Model
that promotes work-life balance and team spirit. We are committed to sustainability and creating a positive impact for our employees, clients, and communities.

Guided by our
5 Ways of Working
, we focus on client satisfaction, collaboration, innovation, and value creation. We embrace open dialogue, continuous learning, and shared success to shape the future while delivering tangible results.

Feels like you? Explore further

Let\’s write the future together: apply now

Gemäß österreichischem Bundesgesetz sind wir verpflichtet, das Mindestjahresbruttogehalt nach dem jeweiligen österreichischen Kollektivvertrag für diese Position bekannt zu geben, welches €48,894.02 brutto jährlich beträgt. Global Blue garantiert ein attraktives, wettbewerbsfähiges und leistungsgerechtes Vergütungspaket, das sich an Ihren fachlichen und persönlichen Qualifikationen sowie an marktgerechten Gehältern orientiert und daher deutlich über dem angegebenen Minimum liegt