pThe Customer Flight Support department (CFS) is responsible for the planning and the coordination of the Company's flights worldwide. You will work in close connection with internal operational and non-operational departments as well as external suppliers to coordinate all necessary framework in order to deliver an optimal service to our clients. /pulliCommunicate and coordinate flights with customers and Company's departments /liliLiaise with different suppliers for any additional services linked to flights such as limousine, helicopter or other services /liliDevelop and make decisions of short-term alternatives according to frameworks and company's procedures /liliEvaluate and anticipate the economical and operational aspects /liliMonitor all relevant processes /liliWork in shifts (including weekends and nights) /li /ulh3Requirements /h3ulliService and customer oriented, preferably with previous experience in the Luxury industry from a customer service perspective /liliSolution-oriented, you are able to prioritize and work in a team /liliExcellent ability to manage delicate situations with diplomacy and empathy /liliVery good communication skills /liliAble to cope with heavy workload /liliPrevious experience in aviation (business aviation would be advantageous) /liliExcellent English skills both written and spoken. French is an asset as well as other languages. /liliGood IT skills (MS Office, web and relational database systems) /liliYou are Swiss, EU national or under the benefit of a Swiss residence permit /li /ul #J-18808-Ljbffr
