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- Aufgaben: Support logistics tech, resolve issues, and improve processes in a dynamic team.
- Arbeitgeber: Fenix Outdoor creates life-changing outdoor experiences with premium products and a sustainable focus.
- Mitarbeitervorteile: Enjoy 30 vacation days, bike leasing, gym memberships, and a healthy work-life balance.
- Warum dieser Job: Join a passionate team transforming logistics tech while enjoying a vibrant, multi-cultural work environment.
- Gewünschte Qualifikationen: Fluent in English and German, with IT support experience and strong communication skills.
- Andere Informationen: This is a full-time role based in Hamburg or Ludwigslust, Germany.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Are you an experienced IT Support professional interested in logistics? Are you a natural problem solver who enjoys working in a dynamic team? Do you have passion for premium and sustainable outdoor products? Does this sound like the next challenging trek in your career? Apply now to start the adventure!
ABOUT THE ROLE
The IT Support Specialist plays a critical role as a representative of our global Fenix Tech organisation, supporting our central distribution center based in Ludwigslust, Germany as well as our other warehouses worldwide. As this is a new position, you will have the exciting opportunity to make the role your own and build new processes together with stakeholders in the Logistics and Tech teams. You will be responsible for providing onsite support, approaching challenges with a positive and solution-orientated mindset.
This is a full-time opportunity based in either Hamburg orLudwigslust, Germany that will report directly through to our IT Operations Manager.
You will also be responsible for:
- Prioritizing and resolving technical issues for logistics specific hardware and software(robotic WMS solutions, printers, etc).
- Reviewing of Service Level Agreements and contracts.
- Effectively translating complex, technical concepts into easy-to-understand language to assist non-technically oriented stakeholders and help them understand how the systems support their processes.
- Providing limited after-hours support.
- Focusing on continuous improvement, identifying and assisting with opportunities on how the Tech team can optimize the logistics team ways of working.
- Be a partner in change management cases and projects related to logistics.
WHO YOU ARE
- Fluency in English and German is necessary for this role.
- Customer-focused IT Professional with preferablyexperience in Logistics and IT-support.
- Training (Apprenticeship) inrelated field or work experience.
- Teamplayer who can collaboratewith internal and external stakeholders
- Demonstrated experience in project management and strong communication skills that will see you plan, lead, and implement new processes and ways of working.
- Strong skills in critical thinking with the ability to confidently drive data-based decisions.
- Drivers License
ABOUT US
At Fenix Outdoor, we create life-altering experiences in nature through providing a full range of products and speciality outdoor retail stores across several countries. Our company enables people to enjoy life outside.
Our house brands include Fjällräven, Hanwag, Tierra, and Royal Robbins. Our European retail stores give outdoor enthusiasts the right tools and apparel for every stage in their journey. Additionally, our common service operation supports our companies, teams and business globally. We span across 20 countries and treasure the international, multi-cultured and supremely unique heritages that make up our organization’s DNA.
Join our Fenix Tech department in the exciting journey of transforming our organization into a digitally capable and competitive company. You’ll be a part of a dynamic, talented, and ambitious team that works in small, focused expert areas, but also as a larger product team and cross-collaborative operation with other departments.
We offer a lot, here is some of what you can expect at Fenix Outdoor Group:
- A challenging environment that treasures ambition
- Highly ambitious Digital Tech department with innovative vision on data and digital development
- Colleagues with similar values and passions who drive things forward
- A multi-cultured working environment with a goal of promotinghealthy work-life balance for all our employees
- Company culture rooted in the values of our founders and leaders, living and breathing sustainability to ensure our businesses success for generations to come
- Bike Leasing / Gym Membership / Mental Health Provider / BAV / VWL
- 30 days of vacation
HOW TO APPLY If you fit this profile, please do not hesitate to apply through our career page now! Applications are processed on an ongoing basis and the position can be filled prior to closing. We look forward to reading your application!
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IT Support Specialist Logistics (w/m/d) Arbeitgeber: Globetrotter Ausrüstung GmbH
Kontaktperson:
Globetrotter Ausrüstung GmbH HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: IT Support Specialist Logistics (w/m/d)
✨Tip Number 1
Make sure to highlight your experience in logistics and IT support during the interview. Be prepared to discuss specific challenges you've faced in these areas and how you resolved them.
✨Tip Number 2
Familiarize yourself with the latest trends in robotic WMS solutions and other logistics technologies. Showing that you are up-to-date can set you apart from other candidates.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of how you've approached technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 4
Since communication is key in this role, practice explaining complex technical concepts in simple terms. This will help you connect better with non-technical stakeholders during the interview.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: IT Support Specialist Logistics (w/m/d)
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the IT Support Specialist position. Highlight key responsibilities and required skills, such as fluency in English and German, experience in logistics, and strong communication skills.
Tailor Your CV: Customize your CV to reflect your relevant experience in IT support and logistics. Emphasize any previous roles where you resolved technical issues or collaborated with stakeholders, showcasing your problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that connects your passion for outdoor products with your professional background. Mention specific examples of how you've successfully managed projects or improved processes in previous roles.
Highlight Continuous Improvement: In your application, discuss your approach to continuous improvement and how you can contribute to optimizing the logistics team's ways of working. Provide examples of past experiences where you identified opportunities for enhancement.
Wie du dich auf ein Vorstellungsgespräch bei Globetrotter Ausrüstung GmbH vorbereitest
✨Show Your Problem-Solving Skills
As an IT Support Specialist, you'll need to demonstrate your ability to tackle technical issues effectively. Prepare examples of past challenges you've faced in logistics or IT support and explain how you resolved them.
✨Communicate Clearly
Since you'll be translating complex technical concepts for non-technical stakeholders, practice explaining technical topics in simple terms. This will showcase your communication skills and your ability to work collaboratively.
✨Highlight Your Teamwork Experience
Emphasize your experience working in teams, especially in dynamic environments. Share specific instances where you collaborated with others to achieve a common goal, particularly in logistics or tech-related projects.
✨Demonstrate Your Passion for Sustainability
Fenix Outdoor values sustainability, so express your passion for premium and sustainable outdoor products. Discuss how this aligns with your personal values and how it can influence your work in the IT support role.
