Travel Planning Specialist

Company Description

Globus Travel Services, based in Switzerland, supports the Globus family of brands with essential administrative, operational, and other support services. These efforts ensure global operations run smoothly behind the scenes. The Globus family includes premium guided tours, affordable travel experiences with Cosmos, river cruises with Avalon Waterways, and independent travel planning with Globus. We are driven by passion and uphold values of accountability, courage, collaboration, integrity, and service.

Role Description

This is a full-time, on-site role located in Lugano for a Travel Planning Specialist position within the Planning and Coordination department.

This position supports the development and coordination of seasonal travel itineraries, ensuring accuracy, consistency, and alignment with brand standards. The role involves close collaboration with internal departments and markets, contributing to the planning process and maintaining essential documentation and tools.

Main Responsibilities

• Support the creation and updating of seasonal travel itineraries
• Collaborate with other departments in developing itineraries
• Maintain planning databases and related documentation
• Draft website content and coordinate with the web editor to ensure updates
• Prepare planning files for Market launches
• Conduct and maintain competitor analysis
• Assist Markets in preparing the Planner/ AU brochure
• Compile statistics for sponsorships opportunities
• Participate in regular cross-departmental meetings

Requirements:

• Proficiency in Microsoft 365, especially Excel (pivot tables, macros, etc.)
• Fluent in English; native or bilingual proficiency preferred
• Solid geographic and destination knowledge, including travel logistics, visa requirements, and regional regulations
• Degree in tourism or business would be considered a plus
• 3-4 years of experience in a similar role
• Strong analytical and problem solving skills
• Ability to manage multiple tasks and meet deadlines
• Effective collaboration with international Markets and cross-functional teams
• High attention to detail and accountability
• Capable of working under pressure
• Flexible and adaptable, with a willingness to learn
• Strong decision-making and problem-solving abilities
• Adaptability and willingness to learn
• Excellent teamwork and communication skills
• Ability to deliver end-to-end solutions and manage projects independently