Customer Engineer, Data and AI, Google Cloud (English, German)

Customer Engineer, Data and AI, Google Cloud (English, German)

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Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

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info_outline X Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Munich, Germany; Berlin, Germany; Frankfurt, Germany; Hamburg, Germany.

• Bachelor\'s degree in Computer Science, a related technical field, or equivalent practical experience.
• 6 years of experience as a technical sales engineer in a cloud computing environment or customer-facing role.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Experience in data and AI platforms.
• Ability to communicate in English and German fluently to support client relationship management in this region.

Preferred qualifications:

• Experience as a sales engineer in a cloud computing environment, or in a customer/partner-facing role.
• Experience engaging with various stakeholders (C-level to technical engineering) and major customers.
• Experience in a pre-sales technical role, preferably with cloud technologies.
• Experience in Healthcare, Life-sciences, Pharma, Media Entertainment or in the Energy industry.

About the job

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

About the job

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Our teams are dedicated to helping our customers. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes using technology to connect with customers, employees and partners.
We are seeking a highly motivated, pro-active and experienced Customer Engineer to join our sales customer engineering team. In this role, you will be the technical expert and trusted advisor for our customers, helping them design, deploy, and optimize Google Cloud Platform (GCP) solutions using hardware and software. You will be responsible for scaling AI-driven data solutions and helping accelerate GCP\'s AI/ML data business growth with both new and existing customers.

Responsibilities

• Support customers and partners to understand the value we can deliver to their business with our portfolio in data and AI.
• Work cross-functionally across Google and partners to resolve technical roadblocks, constraints and product issues.
• Be the subject matter expert to differentiate Google Cloud to our most strategic customers. Identify business and technical requirements, conduct full technical discovery and architect client solutions to meet gathered requirements.
• Use expertise and communication skills to engage with customers to understand their business and technical requirements and persuasively present practical and useful solutions. Work with the team to identify and qualify business opportunities related, understand key customer objections, and develop the strategy to resolve blockers.
• Develop and deliver technical presentations, demos, and training sessions showcasing Google Cloud\'s data analytics and AI/ML tooling.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google\'s EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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