Finde einen Job 
Finde eine Ausbildung 
Top Arbeitgeber 
Top Universitäten 
FĂĽr Unternehmen Auf einen Blick
- Aufgaben: Be the go-to tech guru for our Public Sector clients, solving problems and bridging gaps.
- Arbeitgeber: Join Google Cloud, a leader in digital transformation and cutting-edge technology.
- Mitarbeitervorteile: Enjoy flexible work hours, remote options, and the chance to work with global teams.
- Warum dieser Job: Make a real impact by helping customers transition to Google Cloud and drive their success.
- GewĂĽnschte Qualifikationen: 4 years of experience in IaaS, networking, and troubleshooting; fluent in German and English.
- Andere Informationen: Expect to work shifts, including weekends, to provide 24/7 support.
Das voraussichtliche Gehalt liegt zwischen 43200 - 72000 € pro Jahr.
Technical Solutions Engineer, Google Distributed Cloud (Airgapped)
corporate_fare Google place Frankfurt, Germany; Berlin, Germany; +2 more
Apply
info_outline
Minimum Qualifications:
- 4 years of experience with IaaS solutions (e.g., Kubernetes, system virtualization, on-premise or hybrid cloud computing) and cloud storage solutions (e.g., SQL database administration, Google App Engine, cloud networking solutions, or distributed computing technology).
- 4 years of experience with networking fundamentals (e.g., TCP/IP, Routing, VPNs, VLANs, Peering, Load Balancing, etc.).
- 4 years of experience debugging/troubleshooting workload issues across multi-node environments, and with resolving P1 cases or incident management.
- Ability to communicate in German and English fluently to support client relationship management in this region.
- Ability to pass enhanced background checks and hold German Citizenship.
Preferred qualifications:
- Experience as a large-scale distributed production environment operator (e.g., architectures, software stacks, operating practices).
- Experience in troubleshooting and supporting large-scale applications such as web services, data storage, databases, data pipelines, high-performance computing, commerce engines, with Linux/Unix or Windows operating systems.
- Ability to analyze data using a structured query language.
- Ability to work at customer sites for periods of time to build trust and relationships during day-one, pre-production, and post-production phases.
About the job
As a Technical Solutions Engineer, you will be a key technical liaison embedded within our Public Sector customer environment, acting as a proactive problem-solver and a bridge between the customer and Google’s support team. You’ll take initiative and own important customer issues in addition to providing support to our other support teams. You will be a part of a global team that provides 24×7 support to help customers seamlessly make the switch to Google Cloud products. When customers cannot resolve issues themselves, your job is to ensure that we have the necessary tools and processes to swiftly resolve the issue.
You will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. Our Technical Solutions team is focused on customer needs and you will help drive the success of Google Cloud by understanding and advocating for our customers’ issues. You will be required to work in a Shift Pattern or non-standard work hours as required. This may include weekend work.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most
#J-18808-Ljbffr
Technical Solutions Engineer, Google Distributed Cloud (Airgapped) Arbeitgeber: Google Inc.
Kontaktperson:
Google Inc. HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Technical Solutions Engineer, Google Distributed Cloud (Airgapped)
✨Tip Number 1
Familiarize yourself with Google Cloud's products and services, especially those related to IaaS solutions. Understanding the specific technologies and tools that Google offers will help you speak confidently about how you can support customers in their transition to Google Cloud.
✨Tip Number 2
Brush up on your troubleshooting skills, particularly in multi-node environments. Being able to demonstrate your problem-solving abilities during interviews will show that you're ready to tackle the challenges that come with supporting large-scale applications.
✨Tip Number 3
Since this role requires strong communication skills in both German and English, practice articulating technical concepts in both languages. This will not only prepare you for potential interview questions but also showcase your ability to engage with clients effectively.
✨Tip Number 4
Highlight any experience you have working directly with customers, especially in a technical support capacity. Being able to share specific examples of how you've built trust and resolved issues will make you stand out as a candidate who understands the importance of customer relationships.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Technical Solutions Engineer, Google Distributed Cloud (Airgapped)
Tipps für deine Bewerbung 🫡
Highlight Relevant Experience: Make sure to emphasize your 4 years of experience with IaaS solutions, networking fundamentals, and troubleshooting in your CV and cover letter. Use specific examples that demonstrate your expertise in these areas.
Showcase Technical Skills: Detail your technical skills related to cloud storage solutions, debugging, and incident management. Mention any relevant tools or technologies you have worked with, such as Kubernetes or SQL databases.
Demonstrate Communication Abilities: Since the role requires fluency in both German and English, highlight your language skills in your application. Provide examples of how you've successfully communicated complex technical information to clients or team members.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Address how your background and skills make you a perfect fit for the Technical Solutions Engineer position at Google Distributed Cloud.
Wie du dich auf ein Vorstellungsgespräch bei Google Inc. vorbereitest
✨Demonstrate Your Technical Expertise
Be prepared to discuss your experience with IaaS solutions, cloud storage, and networking fundamentals. Highlight specific projects where you successfully debugged or troubleshot issues in multi-node environments.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've proactively resolved customer issues in the past. Emphasize your ability to act as a bridge between technical teams and customers, showcasing your communication skills in both German and English.
✨Understand Google Cloud Products
Familiarize yourself with Google Cloud offerings and be ready to discuss how they can benefit customers. This knowledge will demonstrate your commitment to understanding the company's products and their applications.
✨Be Ready for Scenario-Based Questions
Expect questions that assess your troubleshooting approach in real-world scenarios. Practice articulating your thought process clearly, focusing on how you would handle specific technical challenges that may arise in a customer environment.
