AI Outcome Customer Engineer, Google Cloud

pShare AI Outcome Customer Engineer, Google Cloud /pulliBachelor’s degree or equivalent practical experience.br/ /lili5 years of experience with cloud native architecture in a customer-facing or support role. /liliExperience with technical delivery strategies and interfacing with product or engineering organizations. /liliExperience in either system design or reading code (e.g., Java, C++, Python). /liliExperience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI). /liliExperience with enterprise integrations (APIs, enterprise content management (ECMs), identity), Cloud infrastructure, or AI/ML model deployments. /li /ulh3Preferred qualifications: /h3ulliExperience into novel technical problems, deciphering ambiguity, diagnosing bugs, and emerging with credible architectural solutions. /liliExperience orchestrating specialized technical resources to execute complex builds. /liliExperience engaging with, presenting to, and influencing technical stakeholders or executive leaders. /liliAbility to communicate in German fluently to support clients in this region.br/ /liliExcellent executive communication skills, capable of translating deep technical integration issues into business impact. /li /ulh3About the job /h3pAs an AI Outcome Customer Engineer in our go-to-market (GTM) AI Tech organization, you will bridge the gap between pre-sales agreement shaping and post-sales execution. Entering the agreement cycle for AI accounts, you will ensure solutions are shaped strictly through the lens of adoption, rapid activation, and viable delivery, aligning with our Forward Deployed Engineering (FDE) organization. It's an exciting time to join Google Cloud’s Go-To-Market team, leading the AI revolution for businesses worldwide. You’ll excel by leveraging Google's brand credibility—a legacy built on inventing foundational technologies and proven at scale. We’ll provide you with the world's most advanced AI portfolio, including frontier Gemini models, and the complete Vertex AI platform, helping you to solve business problems. We’re a collaborative culture providing direct access to DeepMind's engineering and research minds, empowering you to solve customer challenges. Join us to be the catalyst for our mission, drive customer success, and define the new cloud era—the market is yours. /ph3Responsibilities /h3ulliPartner with account teams and practice Customer Engineers (CEs) during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests. /liliLead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries. /liliDive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks. /liliServe as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests. /liliSteer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams. /li /ulpGoogle is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . /ppGoogle is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. /ppEquity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right. /p #J-18808-Ljbffr