AI Outcome Customer Engineer, Forward Deployed Engineering, Google Cloud

pAI Outcome Customer Engineer, Google Cloud /ppShare AI Outcome Customer Engineer, Google Cloud /ppcorporate_fare Google place Zürich, Switzerland /ppbMid /b /ppExperience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. /ppShare AI Outcome Customer Engineer, Google Cloud /ppinfo_outline /ppXIn most instances, this position requires in-person interviews as part of the hiring process. /ppbMinimum qualifications: /b /pullipBachelor’s degree or equivalent practical experience. /p /lilip5 years of experience with cloud native architecture in a customer-facing or support role. /p /lilipExperience with technical delivery strategies and interfacing with product or engineering organizations. /p /lilipExperience in either system design or reading code (e.g., Java, C++, Python). /p /lilipExperience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI). /p /lilipExperience with enterprise integrations (APIs, enterprise content management (ECMs), identity), Cloud infrastructure, or AI/ML model deployments. /p /li /ulpbPreferred qualifications: /b /pullipExperience into novel technical problems, deciphering ambiguity, diagnosing bugs, and emerging with credible architectural solutions. /p /lilipExperience orchestrating specialized technical resources to execute complex builds. /p /lilipExperience engaging with, presenting to, and influencing technical stakeholders or executive leaders. /p /lilipAbility to communicate in German fluently to support clients in this region. /p /lilipExcellent executive communication skills, capable of translating deep technical integration issues into business impact. /p /li /ulpbAbout the job /b /ppAs an AI Outcome Customer Engineer in our go-to-market (GTM) AI Tech organization, you will bridge the gap between pre-sales agreement shaping and post-sales execution. Entering the agreement cycle for AI accounts, you will ensure solutions are shaped strictly through the lens of adoption, rapid activation, and viable delivery, aligning with our Forward Deployed Engineering (FDE) organization.It's an exciting time to join Google Cloud’s Go-To-Market team, leading the AI revolution for businesses worldwide. You’ll excel by leveraging Google's brand credibility—a legacy built on inventing foundational technologies and proven at scale. We’ll provide you with the world's most advanced AI portfolio, including frontier Gemini models, and the complete Vertex AI platform, helping you to solve business problems. We’re a collaborative culture providing direct access to DeepMind's engineering and research minds, empowering you to solve customer challenges. Join us to be the catalyst for our mission, drive customer success, and define the new cloud era—the market is yours. /ppbResponsibilities /b /pullipPartner with account teams and practice Customer Engineers (CEs) during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests. /p /lilipLead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries. /p /lilipDive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks. /p /lilipServe as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests. /p /lilipSteer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams. /p /li /ulpInformation collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . /ppGoogle is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( . /ppIf you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( . /ppGoogle is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. /ppTo all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. /ppEquity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right. /ppGoogle is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know ... /p #J-18808-Ljbffr