Customer Engineer, Infrastructure, AI/ML (English, German)

Customer Engineer, Infrastructure, AI/ML (English, German) link Copy link email Email a friend corporate_fare Google place Frankfurt am Main, Germany ; Munich, Germany Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Apply link Copy link email Email a friend info_outline X Info Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Frankfurt am Main, Germany; Munich, Germany. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Frankfurt am Main, Germany; Munich, Germany . Minimum qualifications: Bachelor\’s degree in Computer Science, a related technical field, or equivalent practical experience. 6 years of experience as a technical sales engineer in a cloud computing environment or customer-facing role. Experience engaging with, and presenting to, technical stakeholders and executive leaders. Experience in Infrastructure as a Service, AI Platform and Security. Ability to communicate in English and German fluently to support client relationship management in this region. Preferred qualifications: Experience as a sales engineer in a cloud computing environment, or in a customer/partner-facing role. Experience engaging with various stakeholders (C-level to technical engineering) and major customers. Experience in Healthcare, Life-sciences, Pharma, Media Entertainment or in Energy industry. Experience in a pre-sales technical role, preferably with cloud technologies. Excellent communication skills. About the job Through Google.org we invest millions each year in game-changing ideas to make the world a better place. We support innovative technologies and entrepreneurial approaches that take on tough human challenges and scale to help millions of people. As a Customer Engineer, you will work with the sales team to introduce Google Cloud to the customers. You will help prospective, existing customers, and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business issues, and problem-solve any potential technical roadblocks. Responsibilities Support customers and partners to understand the value we can deliver to their business, and challenges we can help them solve. Work cross-functionally across Google and partners to resolve technical roadblocks, constraints and product challenges. Become the subject matter expert to differentiate Google Cloud to the most strategic customers. Identify business and technical requirements, conduct full technical discovery and architect client solutions to meet gathered requirements. Use expertise and communication skills to engage with customers to understand their business and technical requirements and persuasively present practical and useful solutions. Work with the team to identify and qualify business opportunities related, understand key customer objections, and develop the strategy to resolve blockers. Develop and deliver technical presentations, demonstrations, and training sessions. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google\’s Applicant and Candidate Privacy Policy. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google\’s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire. If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.