UX Researcher, YouTube Studio, Sidekick

Join to apply for the UX Researcher, YouTube Studio, Sidekick role at Google .

Minimum qualifications

• Bachelor\’s degree or equivalent practical experience.
• 4 years of experience in product research in an applied research setting, or similar.
• Experience researching AI products.
• Experience with Natural Language Processing (NLP) concepts and their application in user experience.
• Portfolio highlighting completed research studies and documented impact.

Preferred qualifications

• Master\’s degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or a related field.
• 5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
• Experience with statistical analysis tools and data visualization.
• Ability to communicate concepts clearly and persuasively across different audiences and varying levels of the organization.
• Excellent communication, presentation, people management, and problem-solving skills.

About The Job

At Google, we follow a simple but vital premise: \“Focus on the user and all else will follow.\“ User Experience Researchers (UXRs) make this possible. Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers. We care deeply about the people who use our products. The UX team gathers insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with engineering and product management to create industry-leading products that deliver value for users and for Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll create useful, usable, and delightful products by exploring user behaviors and motivations through primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

At YouTube, we believe that everyone deserves to have a voice. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Responsibilities

• Understand user expectations and mental models for AI assistance.
• Measure and track user sentiment towards AI-generated answers and interactions.
• Identify pain points and areas for improvement in AI response quality, relevance, and tone.
• Communicate research insights to the team and executive-level stakeholders in an effective and compelling way, influencing evidence-based decision making.
• Plan, design, execute, analyze, and report on qualitative and quantitative studies (e.g., qualitative interviews, usability testing, diary studies, contextual inquiry, surveys).

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google\’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Art/Creative, Design, and Engineering

Industries

• Information Services and Technology, Information and Internet

Referrals increase your chances of interviewing at Google by 2x

#J-18808-Ljbffr