Customer Account Manager (m/f/x)

Responsibilities

• Responsibility for the key customer service account
• End-to-end management in coordination with the logistics support team regarding spare parts and services
• Regular contact with customers through conference calls and on-site visits
• Handling of order changes and customer complaints
• Monitoring of invoicing and contract fulfillment for customer orders
• Responsible for the sale of all new products, upgrades, and technical support opportunities

Qualifications

• Degree in engineering, business, or a technical field
• Several years of professional experience, in the aviation industry
• Enjoy working in an international, fast-growing environment with short decision-making processes
• Team-oriented mindset and a positive, hands‑on attitude
• Ideally familiar with SAP
• Independent working style and willingness to take on responsibility
• Good command of English, both written and spoken, ideally Spanish

Benefits

• 40-hour workweek, 30 days of vacation, company pension plan & a secure workplace
• \“Work‑life balance\“ – harmonizing career and family
• A relaxed work atmosphere with open and respectful leadership

We look forward to receiving your application.

Seniority level

Associate

Employment type

Full-time

Job function

Customer Service and Sales