Technical Customer Support (German) - Relocation in Greece
Job Openings Technical Customer Support (German) - Relocation in Greece
About the job Technical Customer Support (German) - Relocation in Greece
Grow-Talent.com is working with a leading outsourcing/BPO company that is looking to recruit a German-speaking Technical Customer Support for their offices in Thessaloniki.
Position: Technical Customer Support
Location: Thessaloniki, Greece
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Interact with users through various channels (via email, phone, and chat)
- Analyze and evaluate users specific account setups and previous interactions to recommend solutions
- Troubleshoot technical questions including software, hardware, and logistic questions
- Escalate complex issues and provide context to the reason for the escalation.
REQUIREMENTS:
- Native/fluent in German, both oral and written. Fluent in English (at least C1 level)
- Previous experience in customer facing role (B2B or B2C)
- Basic coding understanding with the ability to read the code
- Prior experience in multi-channel customer support
- Excellent communication skills (both oral and written)
- Demonstrated ability to work through complex technical problems
- Strong attention to detail
- Working schedule: Monday to Friday, 09 AM - 06 PM.
BENEFITS:
- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Referral program
- Relocation support
- Guidance and tools to reach your full potential.
Technical Customer Support (German) - Relocation in Greece Arbeitgeber: Grow-Talent.com
Grow-Talent.com bietet eine hervorragende Arbeitsumgebung für Kundenservicemitarbeiter in Porto, Portugal. Mit einem dynamischen und kreativen Team, das eine positive und freundliche Atmosphäre fördert, erhalten Mitarbeiter nicht nur umfassende Schulungen, sondern auch Unterstützung bei der Umsiedlung. Die Möglichkeit zur persönlichen und beruflichen Weiterentwicklung sowie ein attraktives Vergütungspaket machen das Unternehmen zu einem ausgezeichneten Arbeitgeber für alle, die eine sinnvolle und lohnende Beschäftigung suchen.
