In this role you will ensure that the mandated GSK Quality Management System requirements for commercial operating units are met by taking the lead in implementing and sustaining the QMS in LOC Austria, managing systems and activities that directly impact product quality and regulatory compliance, and acting as the technical quality expert for the cluster with moderate supervision from your Line Manager. You will be accountable for product quality in Austria, represent Quality in the country management teams, and serve as the Responsible Person in line with local regulatory requirements. You will lead quality projects, hold line management responsibilities, and drive delivery to ensure overall quality targets are achieved for LOC organisations within agreed timelines.
Your scope of accountability spans high-level internal and external interactions, including supporting Quality Councils, leading Incident Management Teams, representing Quality at regional leadership meetings, and providing updates on quality performance and significant events. Externally, you will engage with regulators, represent GSK at industry forums, and act as a recognised technical authority across local, regional and global quality networks.
In this role you will
Serve as the market contact and legally accountable Responsible Person (Fachkundige Person), acting as the primary liaison with the Austrian Health Authority for all commercial QMS activities.
Lead the implementation, sustainment and continuous improvement of the QMS in LOC Austria, ensuring compliance with corporate, regional and local regulatory requirements and aligning quality objectives with business priorities.
Promote QMS awareness and embed quality principles across commercial functions, engaging stakeholders to design, adopt and maintain required systems, processes and policies.
Establish and manage QMS governance, including SOPs, training compliance, Quality Council, management reviews, QA objectives/KPIs and delivery of the Annual Quality Plan with standardised reporting.
Oversee core quality processes including change control, risk management, CAPA, auditing, complaints and incident management, ensuring effective root cause analysis, escalation, tracking and resolution.
Ensure product quality across supply and distribution, including Internal Quality Agreements, liaison with manufacturing and external partners, timely release of imported products and compliant repacking activities.
Basic Qualifications & Skills
Tertiary qualification in a relevant discipline (e.g. Medicine, Pharmacy, Chemistry, Biology, Biochemistry).
Proven experience in the pharmaceutical or consumer healthcare industry, preferably in a senior quality specialist role.
Strong knowledge of GMP and GDP regulatory requirements and practical experience in quality assurance systems, including QMS implementation and maintenance.
Demonstrated experience in batch release, product incidents, complaints management and CAPA processes.
Proven experience with quality documentation systems, SOP management and training governance.
Excellent written and verbal communication skills in German and English, with the ability to deliver clear messages and build effective stakeholder relationships.
Structured problem‑solving skills with the ability to perform impact assessments.
Collaborative team player with the ability to work effectively in cross‑functional environments.
Resilient, self‑motivated and adaptable, with a continuous improvement mindset and openness to new methods.
Closing Date for Applications – 14th of July 2026 (COB).
GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
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Your scope of accountability spans high-level internal and external interactions, including supporting Quality Councils, leading Incident Management Teams, representing Quality at regional leadership meetings, and providing updates on quality performance and significant events. Externally, you will engage with regulators, represent GSK at industry forums, and act as a recognised technical authority across local, regional and global quality networks.
In this role you will
Serve as the market contact and legally accountable Responsible Person (Fachkundige Person), acting as the primary liaison with the Austrian Health Authority for all commercial QMS activities.
Lead the implementation, sustainment and continuous improvement of the QMS in LOC Austria, ensuring compliance with corporate, regional and local regulatory requirements and aligning quality objectives with business priorities.
Promote QMS awareness and embed quality principles across commercial functions, engaging stakeholders to design, adopt and maintain required systems, processes and policies.
Establish and manage QMS governance, including SOPs, training compliance, Quality Council, management reviews, QA objectives/KPIs and delivery of the Annual Quality Plan with standardised reporting.
Oversee core quality processes including change control, risk management, CAPA, auditing, complaints and incident management, ensuring effective root cause analysis, escalation, tracking and resolution.
Ensure product quality across supply and distribution, including Internal Quality Agreements, liaison with manufacturing and external partners, timely release of imported products and compliant repacking activities.
Basic Qualifications & Skills
Tertiary qualification in a relevant discipline (e.g. Medicine, Pharmacy, Chemistry, Biology, Biochemistry).
Proven experience in the pharmaceutical or consumer healthcare industry, preferably in a senior quality specialist role.
Strong knowledge of GMP and GDP regulatory requirements and practical experience in quality assurance systems, including QMS implementation and maintenance.
Demonstrated experience in batch release, product incidents, complaints management and CAPA processes.
Proven experience with quality documentation systems, SOP management and training governance.
Excellent written and verbal communication skills in German and English, with the ability to deliver clear messages and build effective stakeholder relationships.
Structured problem‑solving skills with the ability to perform impact assessments.
Collaborative team player with the ability to work effectively in cross‑functional environments.
Resilient, self‑motivated and adaptable, with a continuous improvement mindset and openness to new methods.
Closing Date for Applications – 14th of July 2026 (COB).
GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
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