Onsite Support & Rollout Technician (m/f/d) – Workplace Hardware Refresh in Manching

Are you looking for a lucrative IT project to kick off the year, where you can be a valued face of IT, working directly on the front lines? For our international IT consulting firm, you will support a leading client in the high-tech and aerospace sectors with a comprehensive hardware rollout. In a modern work environment, you will ensure that workstations are modernized smoothly and that users are immediately ready to go. Preparation & Provisioning: Configure, configure, patch, encrypt, and test hardware (PCs, laptops, mobile devices, peripherals) according to rollout plans. Exchange & On-Site Support: Perform physical device exchanges directly at the user's location, assist with data migration, conduct functional tests, and provide brief training. Troubleshooting: Independently resolve standard hardware, software, and connectivity issues; **escalate** more complex topics according to established processes. Take-Back & Disposal: Collect old devices, initiate data erasure, and prepare devices for lease return or recycling. Documentation: Maintain complete inventory and device data in the ticketing and asset systems, and comply with security and data protection regulations.

• Practical experience in on-site IT support, field service, or hardware rollouts.
• Solid knowledge of Windows, mobile operating systems, software installations, encryption and data migration.
• Proficient in standard troubleshooting (hardware, peripherals, network connections).
• Experience with ticketing and asset management tools.
• Strong communication skills and service orientation in direct contact with users.
• Reliable, structured and safety-conscious work ethic with an eye for clean documentation.