IT-Supporter (m / f / d)

Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Manages and deploys internal end user technologies (e.g., SharePoint).

Job Requirements:

1. Strong knowledge of Microsoft Windows, iOS and Android Operating systems
2. Familiarity with Microsoft Office suite, Google Apps, VoIP
3. Basic server room knowledge
4. Fluent in German and English
5. Ability to build & manage strong working relationships with end users
6. Ability to deliver at a high level, even when under pressure, when working both independently and as part of a team
7. Good negotiation and training skills
8. Ability to translate business needs into IT terms

Operating Company: Nobel Biocare

#J-18808-Ljbffr