Implementations Director

We are seeking a dynamic and experienced Implementation Director to lead our process implementation and optimization efforts for our warehouse sites in Germany.

The Director of Implementation & Operational Excellence is responsible for standardizing and optimizing GXO’s automation deployment processes by applying consistent best practices and driving a unified “One GXO” approach. This role leads a team focused on continuous improvement, enhancing efficiency, reducing costs, improving service quality, and delivering measurable results through effective strategy execution. The role reports into the Managing Director Germany.

What you’ll do on a typical day :

1. Develop and Maintain Implementation Playbook : Create and continuously improve a best-in-class implementation playbook, incorporating internal and external best practices, standardized processes, and step-by-step guidance.
2. Reporting & Insights : Own global reporting on deployment timelines and KPIs through dashboards and data analysis to support strategic decisions.
3. Implementation Support & Expertise : Provide subject matter expertise, mentor teams, and support regional implementations to ensure consistent application of best practices and measurable success.
4. Continuous Improvement & Community Building : Drive continuous improvement initiatives, build a cross-regional expert community, foster knowledge sharing across the enterprise.
5. Project & Client Leadership : Lead end-to-end implementations, manage timelines and budgets, coordinate cross-functional teams, and ensure successful client onboarding and solution delivery.
6. Risk & Performance Management : Identify risks, define success metrics, conduct post-implementation reviews, and ensure smooth handover to operations.

What you need to be successful :

1. Bachelor’s in engineering or any other related field.
2. Extensive experience leading operational excellence in global roles.
3. Proven experience in building best-in-class processes and standards.
4. Strong background in automation.

Preferrable skills :

1. Strategic thinking, critical and analytical mindset.
2. Process mindset, methodical in approach.
3. Influential leadership skills (with and without authority levels).
4. Teamwork and collaboration.
5. Problem-solving skills.
6. English and German verbal and written communication skills to work effectively with stakeholders.
7. Organizational agility, innovation skills, curious mindset.
8. Global mindset, respect for procedures and standards.
9. Lean Six Sigma, Kaizen, Shingo or related methodologies qualification.

Unlock the potential of your future!

Your work environment

Working at GXO Logistics means working in a dynamic and international organization. A fascinating environment with room for personal input and development. Employees at GXO Logistics are in charge of their own success. You will face new challenges daily, enabling your growth. We support your development to contribute to our organization’s entrepreneurship.

GXO Logistics offers advanced supply chain solutions for successful companies across industries like e-commerce, food & retail, and industrial multinationals.

Want to know more about GXO Logistics?

Watch the video below or visit our website gxo.com.

In short, this is the next place you want to work!

For more information, contact Marcello Cedrola (Executive Recruiter, Europe) at

GXO is a leading provider of cutting-edge supply chain solutions. We help customers manage goods efficiently using our technology and services. Our strength is our global team of energetic, innovative people of all experience levels and talents, making GXO a great place to work.

The statements above describe the general nature and level of work performed by personnel in this classification. They are not exhaustive. Employees may be required to perform duties outside their normal responsibilities as needed.

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