Loan Support Consultant - Specialist - ABF Serving

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Loan Support Consultant within PNC's Asset‑Backed Finance Servicing organization, you will be based in Pittsburgh, PA, Dallas, TX, Denver, CO, Charlotte, NC, or Kalamazoo, MI.

Key Responsibilities

• Service an ABF loan portfolio consisting of: participated loans, direct loans, syndicated loans, supply chain finance (SCF) loans, foreign exchange (FX)–related loans.
• Perform day‑to‑day commercial loan servicing activities with strong attention to detail and accuracy.
• Ensure compliance with loan agreements, internal policies, and regulatory requirements.
• Support commercial loan operations including maintenance, servicing requests, and documentation review.
• Collaborate closely with internal partners including relationship managers, credit, legal, and operations teams.
• Manage multiple responsibilities simultaneously while meeting deadlines in a fast‑paced environment.
• Apply critical thinking skills to identify, research, escalate, and resolve servicing issues.
• Contribute to continuous improvement initiatives within the ABF servicing function.

Remote Work

Remote work may be eligible in select geographic locations, subject to approval. Work must be conducted from a quiet, secure, and confidential home‑based workspace. Occasional in‑office participation may be required.

Required Skills & Qualifications

• Strong attention to detail, critical thinking, and organizational skills.
• Ability to manage multiple responsibilities and shifting priorities effectively.
• Demonstrated collaboration skills and ability to work across teams.
• Experience in Commercial Operations or commercial loan servicing, with foundational knowledge of commercial lending processes.
• Proficiency in Microsoft products (Excel, Word, Outlook, etc.).
• Experience using commercial loan systems such as ACBS, Servicing Portal, or Pinnacle.
• Strong written and verbal communication skills.
• Ability to work independently while contributing to a team‑based environment.

Preferred Qualifications

• Prior experience supporting Commercial Operations Servicing.
• Familiarity with participated and syndicated loan structures.
• Experience working in a regulated financial services environment.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

• Analytical Thinking
• Capital Management
• Compliance Requirements
• Documentations
• Due Diligence
• Loan Documentation
• Regulatory Compliance
• Risk Mitigation Strategies

Competencies

• Accuracy and Attention to Detail
• Consulting
• Customer Interaction
• Decision Making and Critical Thinking
• Effective Communications
• Financial Analysis
• Managing Multiple Priorities
• Operational Functions
• Products and Services
• Relationship Management

Work Experience

Roles at this level typically require a university/college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.

Education

Bachelor’s

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $45,000.00 – $85,100.00. Salaries may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive eligible with payment based upon company, business, and/or individual performance.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full‑time employees include medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options, employee and spouse/child life insurance, short and long‑term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back‑up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance (including select programs fully paid), and a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.