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- Aufgaben: Provide expert support for WAN and LAN systems, troubleshoot issues, and manage support tickets.
- Arbeitgeber: Join a top ISP in Cologne known for innovative technology and exceptional service.
- Mitarbeitervorteile: Enjoy a competitive salary based on experience and be part of a growing team.
- Warum dieser Job: This role offers hands-on experience in network support and a chance to make an impact.
- Gewünschte Qualifikationen: Solid understanding of network principles; VoIP experience is a plus; fluent in German.
- Andere Informationen: Perfect for both professionals and entry-level candidates eager to grow in tech.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Join a leading Internet Service Provider (ISP) based in Cologne, specializing in delivering high-quality connectivity and network solutions across the region. Known for their commitment to exceptional services and innovative technology, they are seeking a skilled and proactive Network Support Specialist to join their dedicated team. This is an excellent opportunity for professionals or entry-level candidates with a strong understanding of network support to contribute to a growing organization.
Ready to take on this exciting challenge? Apply now and be part of something big!
Responsibilities:
- Provide expert support across Wide Area Network (WAN) and Local Area Network (LAN) systems.
- Offer troubleshooting assistance and resolve technical issues effectively.
- Manage and resolve support tickets in a timely and professional manner.
- Deliver support for VoIP platforms and systems, ensuring seamless communication for clients.
Skills/Must have:
- Solid understanding of network support principles, specifically WAN or LAN.
- Experience with VoIP support is highly desirable.
- Strong troubleshooting skills and experience handling technical support tickets.
- Fluent or native proficiency in German (essential).
- Proficiency in English is desirable but not mandatory.
Salary:
- Competitive salary based on experience.
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14 Jan 2025 1567072 Network Support Engineer - ISP Competitive salary based on experience Colog[...] Arbeitgeber: Hamilton Barnes Associates Limited
Kontaktperson:
Hamilton Barnes Associates Limited HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: 14 Jan 2025 1567072 Network Support Engineer - ISP Competitive salary based on experience Colog[...]
✨Tip Number 1
Familiarize yourself with the latest trends and technologies in network support, especially regarding WAN and LAN systems. This knowledge will not only help you during the interview but also demonstrate your proactive approach to staying updated in the field.
✨Tip Number 2
Practice your troubleshooting skills by working on real-world scenarios or simulations. Being able to discuss specific examples of how you've resolved technical issues will set you apart from other candidates.
✨Tip Number 3
Since fluency in German is essential, consider engaging in conversations with native speakers or participating in language exchange programs. This will boost your confidence and improve your communication skills for the role.
✨Tip Number 4
Network with professionals in the ISP industry through platforms like LinkedIn. Building connections can provide valuable insights into the company culture and may even lead to referrals, increasing your chances of landing the job.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: 14 Jan 2025 1567072 Network Support Engineer - ISP Competitive salary based on experience Colog[...]
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Network Support Engineer position. Understand the key responsibilities and required skills, especially the importance of WAN, LAN, and VoIP support.
Tailor Your CV: Customize your CV to highlight relevant experience in network support, troubleshooting, and any VoIP systems you have worked with. Use specific examples that demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for network support and your understanding of the ISP industry. Mention why you are excited about this opportunity and how your skills align with the company's goals.
Highlight Language Proficiency: Since fluency in German is essential, make sure to clearly state your language proficiency in your application. If you have any certifications or experiences that demonstrate your language skills, include them.
Wie du dich auf ein Vorstellungsgespräch bei Hamilton Barnes Associates Limited vorbereitest
✨Show Your Technical Skills
Be prepared to discuss your understanding of WAN and LAN systems. Bring examples of past experiences where you successfully troubleshot network issues or managed support tickets.
✨Demonstrate VoIP Knowledge
Since experience with VoIP support is highly desirable, make sure to highlight any relevant experience you have. Discuss specific VoIP platforms you've worked with and how you resolved related issues.
✨Communicate Clearly in German
Fluency in German is essential for this role. Practice explaining technical concepts in German to ensure you can communicate effectively during the interview.
✨Show Enthusiasm for the Company
Research the ISP and be ready to express why you want to join their team. Mention their commitment to exceptional services and innovative technology, and how you can contribute to their mission.
