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- Aufgaben: Lead service delivery and manage client relationships while traveling to customer sites.
- Arbeitgeber: Join a reputable Managed Service Provider with a strong presence in Germany, Netherlands, and the UK.
- Mitarbeitervorteile: Enjoy health insurance, dental coverage, annual leave, and paid certifications.
- Warum dieser Job: Be part of a dynamic team that values IT solutions and client satisfaction in a growing sector.
- Gewünschte Qualifikationen: ITIL certification and 2+ years of management experience in service management required.
- Andere Informationen: Opportunity to work across multiple countries and enhance your career in IT.
Das voraussichtliche Gehalt liegt zwischen 48000 - 72000 € pro Jahr.
Our client, a reputable Managed Service Provider (MSP) serving the public & the private sector, offers a variety of IT solutions. They are currently seeking a permanent Service Delivery Manager to join their team. They have offices across Germany, Netherlands & the UK!
Responsibilities:
- Travel to customer sites
- Oversee service management
- Maintain client relationships
- Manage resources
- Handle financial management
- Implement and manage processes
Required Skills/Experience:
- ITIL certification
- Experience in service management
- Background in working with MSPs
- Supplier management skills
- Experience in the education sector
- Strong IT knowledge
- 2+ years of management experience
Benefits:
- Health insurance
- Dental coverage
- Annual Leave
- Paid Certifications
Salary:
- €60,000 per annum
Apply now if you’re interested!
#J-18808-Ljbffr
18 Jul 2024 1520998 Service Delivery Manager - Managed Service Provider €60,000 Munich, Germany[...] Arbeitgeber: Hamilton Barnes Associates Limited
Kontaktperson:
Hamilton Barnes Associates Limited HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: 18 Jul 2024 1520998 Service Delivery Manager - Managed Service Provider €60,000 Munich, Germany[...]
✨Tip Number 1
Make sure to highlight your experience in service management and your ITIL certification during the interview. Be prepared to discuss specific examples of how you've successfully managed services in previous roles.
✨Tip Number 2
Since this role involves maintaining client relationships, think about how you can demonstrate your interpersonal skills. Prepare anecdotes that showcase your ability to build and maintain strong relationships with clients.
✨Tip Number 3
Familiarize yourself with the company's operations and their approach to service delivery. This will help you tailor your responses to align with their values and demonstrate your genuine interest in the role.
✨Tip Number 4
Since the position requires travel to customer sites, be ready to discuss your flexibility and willingness to travel. Highlight any previous experiences where you successfully managed remote teams or projects.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: 18 Jul 2024 1520998 Service Delivery Manager - Managed Service Provider €60,000 Munich, Germany[...]
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Delivery Manager position. Highlight the key responsibilities and required skills, such as ITIL certification and experience in service management, to tailor your application accordingly.
Tailor Your CV: Customize your CV to reflect your relevant experience in service management and working with Managed Service Providers. Emphasize your background in the education sector and any supplier management skills you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and how your skills align with the company's needs. Mention specific experiences that demonstrate your ability to maintain client relationships and manage resources effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any grammatical errors or typos. A polished application reflects your attention to detail, which is crucial for a Service Delivery Manager.
Wie du dich auf ein Vorstellungsgespräch bei Hamilton Barnes Associates Limited vorbereitest
✨Understand the MSP Landscape
Familiarize yourself with the Managed Service Provider industry, especially how it operates in both public and private sectors. This knowledge will help you demonstrate your understanding of the role and its challenges during the interview.
✨Highlight Your ITIL Certification
Make sure to discuss your ITIL certification and how it has equipped you with the skills necessary for effective service management. Be prepared to provide examples of how you've applied these principles in previous roles.
✨Showcase Your Management Experience
With over 2 years of management experience required, be ready to share specific instances where you've successfully managed teams or projects. Highlight your leadership style and how it aligns with the company's values.
✨Prepare for Client Relationship Scenarios
Since maintaining client relationships is key, think of examples where you've successfully navigated client interactions. Discuss how you handle conflicts and ensure client satisfaction, as this will be crucial for the role.
