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- Aufgaben: Engage with customers, answer inquiries, and prepare quotes while collaborating with a dynamic team.
- Arbeitgeber: Join Lawrence & Hanson, Australia's leading electrical wholesaler with a rich heritage since 1886.
- Mitarbeitervorteile: Enjoy ongoing learning, work-life balance, profit sharing, and exclusive employee discounts.
- Warum dieser Job: Be part of a supportive culture that values diversity and community impact while growing your career.
- GewĂĽnschte Qualifikationen: Customer-focused attitude, problem-solving skills, and a willingness to learn; sales experience is a plus.
- Andere Informationen: Flexible work environment with opportunities across Australia and a commitment to sustainability.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Provide our customers with a value-added experience, work collaboratively with our enthusiastic branch team to achieve exceptional service & results.
About us
Lawrence & Hanson is Australia’s most recognised electrical wholesaler. Our heritage is strong. Since 1886 we have been supplying electrical products to customers across multiple market sectors, including residential, commercial and industrial. We have a national network of over 150 branches providing quality products, backed by expert advice, technical & logistical support, and e-commerce solutions. We are part of Sonepar, a family owned business and the global leaders in electrical wholesaling.
About the role
Be a proud member of our team, support our customers by building value and getting it done.
What you would do in this role
- Serve customers on the counter, answer phones and email enquiries
- Prepare timely quotes for customers
- Develop relationships with customers & suppliers
- Be a product knowledge expert to help customers find products they need – we’ll train you on products
- Collaboratively work as a member of the team to ensure our branch is presented in the best way
How can I tell if this is for me?
- Customer and sales focused with experience in a customer facing role – including wholesale, retail, hospitality, trade based sales
- Excellent problem-solving skills – support our customers to find what they need
- Proficient with computer technology and systems including the Microsoft Suite – we’ll train you on our systems
- A positive and optimistic attitude – it’s what we look for in new team members
- A high level of initiative to support your team members and customers – no job is too big or too small
- A strong sense of urgency – the ability to multi-task in a fast-paced environment
- Experience in a sales environment will get you off to a flying start, but it is not essential if you’re passionate about learning our industry and product range – we’ll train you
What’s in it for you?
- Ongoing Learning & Development to fast track your career: Beyond a comprehensive onboarding program, you’ll have access to LinkedIn Learning, Accredited Training Qualifications & Professional Development Support
- Diversity & Inclusion: We embrace diversity and encourage everyone to bring their authentic selves to work
- Opportunities to work around Australia: Looking for a sea/tree change, we have over 150 branches across Australia. Plus, we are part of Sonepar, the global leader in B2B distribution of electrical products, you’ll be connected to a network of 44,000 associates in over 40 countries
- Get your weekends back: Enjoy work free weekends and paid public holidays. There is flexibility in the work roster and a work environment that’s dynamic, inclusive and full of positive energy
- Share in the profit: In addition to your base salary and super contributions, you can benefit from our attractive profit share scheme available at each branch
- Take paid leave to volunteer in your Community: Give back to your community, with one paid day per year to volunteer with a registered charity organisation of your choice
- Your Values, Our Heritage: we opened our doors in 1886 but we have moved at the speed of light to keep up with the changing needs of our Customers and Employees
- Sustainability for future generations: We’re committed to making a positive impact on the planet. Our Purpose “Powering Progress for Future Generations” reflects our commitment to leaving the world a better place for future generations
- Save money with our discount programs: Whether it’s solar panels or a light switch, we offer employees an exclusive discount on product purchases. We’ve partnered with national retailers to provide our employees with commercial discounts as well as access to Beny App for exclusive discounts on petrol, movie tickets, retail saving and more
How to apply?
If your experience reflects the criteria outlined above, apply now. We know it might seem daunting but give the video cover letter a go and tell us why you’re interested in our Customer Service & Sales role.
Lawrence & Hanson is committed to providing a diverse and inclusive workplace environment; we encourage applications from all backgrounds, ages, genders and communities including our First Nations People.
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Customer Service & Sales - Coburg Arbeitgeber: & Hanson Group Pty
Kontaktperson:
& Hanson Group Pty HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Customer Service & Sales - Coburg
✨Tip Number 1
Familiarize yourself with the electrical products and services we offer. Understanding our product range will not only help you in customer interactions but also show your enthusiasm for the role during the interview.
✨Tip Number 2
Highlight any previous experience in customer service or sales roles, even if they are from different industries. Emphasizing your problem-solving skills and ability to work in a fast-paced environment will make you stand out.
✨Tip Number 3
Showcase your positive attitude and willingness to learn. We value team members who are eager to grow and adapt, so be sure to express your excitement about the training opportunities we provide.
✨Tip Number 4
Prepare for the video cover letter by thinking about specific examples of how you've provided excellent customer service in the past. This will help you convey your passion for helping customers effectively.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Customer Service & Sales - Coburg
Tipps für deine Bewerbung 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Customer Service & Sales position. Tailor your application to highlight how your skills and experiences align with what Lawrence & Hanson is looking for.
Craft a Compelling Video Cover Letter: Take advantage of the opportunity to submit a video cover letter. Use this format to express your enthusiasm for the role, share relevant experiences, and explain why you want to work with Lawrence & Hanson. Keep it concise and engaging!
Highlight Customer-Facing Experience: In your CV and cover letter, emphasize any previous customer service or sales experience you have. Discuss specific examples where you successfully solved problems or built relationships with customers, as this aligns with the job's focus.
Showcase Your Team Spirit: Since the role involves working collaboratively with a team, mention instances where you've successfully worked in a team environment. Highlight your positive attitude and willingness to support your colleagues, which are key traits that Lawrence & Hanson values.
Wie du dich auf ein Vorstellungsgespräch bei & Hanson Group Pty vorbereitest
✨Show Your Customer Focus
Make sure to highlight your experience in customer-facing roles. Share specific examples of how you've provided exceptional service and built relationships with customers in the past.
✨Demonstrate Problem-Solving Skills
Prepare to discuss situations where you've successfully resolved customer issues. This will showcase your ability to think on your feet and support customers effectively.
✨Emphasize Team Collaboration
Talk about your experience working in teams. Lawrence & Hanson values collaboration, so share examples of how you've worked with others to achieve common goals.
✨Express Your Willingness to Learn
Since training is provided, express your enthusiasm for learning about the industry and products. Show that you're eager to develop your skills and contribute to the team.
