As the Product Owner of the Operational Workorder Solution (OPWO) you will shape and deliver a critical SAP‑based product that supports ports, terminals and equipment processes. You will own the product vision, translate business needs into a value‑driven backlog, and ensure high‑quality functional outcomes from design through release while acting as the main bridge between regional business stakeholders and Hapag-Lloyd IT.
Responsibilities
- Define and continuously refine the OPWO product vision, target state and roadmap in line with COPS (Cargo Operations) priorities and P2P (Purchase to Pay) strategy.
- Identify, size and prioritize value opportunities such as automation, standardisation, usability and data quality.
- Own the global OPWO backlog, translating requirements into epics, features and user stories with clear acceptance criteria.
- Lead backlog refinement sessions with business and IT teams to ensure readiness for implementation.
- Partner with the OPWO Product Manager (IT) to deliver functional designs, UAT readiness, defect triage and release sign‑off.
- Coordinate business input for solution design decisions, ensuring feasibility and alignment with the product vision.
- Serve as the primary business‑facing contact for OPWO across regions and functions, establishing steering and decision forums.
- Provide executive‑ready status updates on roadmap progress, risks and required decisions.
- Drive global communication, training and adoption activities for new OPWO capabilities.
- Monitor post‑release performance and gather feedback to continuously improve the solution.
Qualifications
- Understanding of Hapag‑Lloyd’s port and terminal business, preferably gained in previous roles.
- Familiarity with the OPWO process and related SAP modules.
- Proven experience as a Process Owner, Product Owner or Project Lead in a complex, global environment.
- Strong ability to build and maintain relationships with both business and IT stakeholders.
- Excellent communication skills, capable of presenting to senior executives and facilitating workshops.
- Fluent in spoken and written English.
- Analytical mindset with a focus on translating business needs into actionable product backlog items.
- Experience driving change management and product adoption across multiple regions.
- Knowledge of SAP functional design and release management processes.
- Proactive, results‑oriented attitude with a track record of delivering high‑quality functional outcomes.
Product Owner Operational Workorder Solution (m/f/d) in Hamburg Arbeitgeber: Hapag-Lloyd
Hapag-Lloyd bietet als Arbeitgeber eine dynamische und unterstützende Arbeitsumgebung, in der Studierende die Möglichkeit haben, an bedeutenden IT-Transformationsprojekten mitzuwirken. Unsere Unternehmenskultur fördert Teamarbeit und Innovation, während wir gleichzeitig individuelle Entwicklungschancen bieten, um Ihre Fähigkeiten im Projektmanagement zu erweitern. Durch die enge Zusammenarbeit mit verschiedenen Stakeholdern und die Teilnahme an interdisziplinären Arbeitsgruppen können Sie wertvolle Erfahrungen sammeln und aktiv zur Effizienzsteigerung beitragen.
