Senior Manager / Team Lead (m/f/d) Process Excellence - limited to 24 months

Senior Manager / Team Lead (m/f/d) Process Excellence - limited to 24 months

Hamburg Vollzeit Kein Homeoffice möglich
Hapag-Lloyd
Description

As the Team Lead (m/f/d), you will play a crucial role in leading and managing one of our Process Excellence teams, ensuring the successful execution of our roadmap. Your focus will be on delivering tangible improvements, optimizing end-to-end processes, and driving a culture of continuous improvement.


Responsibilities
  • Lead and develop a high-performing Process Excellence team, fostering a delivery-oriented mindset
  • Translate strategic priorities into actionable initiatives, setting clear milestones and measurable outcomes
  • Deliver process improvements across various dimensions, including cycle time, cost, quality, and customer experience
  • Implement an agile operating model, ensuring efficient prioritization, decision-making, and benefit tracking
  • Identify root causes, redesign processes, and scale best practices globally across regions and functions
  • Steer performance with data-driven insights, establishing KPIs and governance frameworks
  • Apply Lean Six Sigma and Process Mining techniques to detect and quantify process bottlenecks
  • Lead cross-functional improvement programs and drive automation initiatives, from business case development to successful implementation

Qualifications
  • Proven leadership experience in Business Process Management or Continuous Improvement, with a track record of delivering measurable benefits
  • Ability to build and execute strategic roadmaps, converting them into prioritized initiatives
  • Strong analytical skills and proficiency in Lean Six Sigma (DMAIC/Kaizen) methodologies
  • Understanding of Process Mining and its application in process optimization, with experience in leveraging technical tools (e.g. RPA, ODM/workflow tools)
  • Experience in leading cross-functional transformation projects with senior stakeholders, ideally in shipping, logistics, or maritime industries
  • Excellent people leadership skills, including talent development and team culture building
  • Exceptional communication and stakeholder management abilities in a global context
  • Independent and results-oriented work style, with high ownership and resilience

Hapag-Lloyd

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Hapag-Lloyd Recruiting-Team