The Hapimag Resort Dresden features 38 elegantly furnished apartments in the heart of one of Germany’s most fascinating cities. Surrounded by world-class art, vibrant history, and the unique charm of “Florence on the Elbe,” we create a personal home away from home for our guests. Located just a short walk from iconic landmarks such as the majestic Frauenkirche and the magnificent Semperoper, our vacation apartments offer the perfect gateway to experiencing Dresden’s magical atmosphere.
Your smile is our calling card! We are looking for an enthusiastic, warm, and dedicated personality who delights our guests and acts as the primary contact to turn requests into unforgettable experiences.
What you can expect
- Welcoming and assisting our guests throughout their stay
- Handling check-in/check-out procedures and managing cash transactions
- Managing guest correspondence and receiving reservations
- Processing bookings
- Driving upselling opportunities (excursions, city tours, etc.)
- Carrying out administrative tasks in the back office
What you bring along
- Passion for interacting with international guests
- Completed vocational training (preferably in hospitality/tourism) and at least 1 year of relevant professional experience
- Friendly and professional demeanor
- Strong service mindset and a genuine passion for hospitality
- Proficiency in standard IT applications (MS Office)
- Business-fluent German and English skills (additional languages such as Italian or French are a plus)
- Team spirit, high autonomy, and flexibility (willingness to work weekends and public holidays)
- Good knowledge of the local area
What we offer
Local benefits
- Dynamic and exciting challenges every day
- A secure, year-round position in a welcoming working environment
- Comprehensive onboarding and training
- Family-friendly working hours
- A rewarding, varied role in a unique and stunning setting
- Enjoy two weeks of dream vacation at a Hapimag Resort of your choice (without points deduction) alongside exclusive employee perks
- Monthly benefit allowance of a €50 Edenred voucher
As pioneers of the sharing economy, we are a team of over 1,800 people and approximately 120,000 members. Our common goal: a high-quality and sustainable vacation experience. Together, we use 56 different vacation resorts in popular destinations across Europe – by the sea, in the mountains, or in cities. Why? Because we want to vacation in a relaxed and responsible way.
Receptionist (f/m/d) in Dresden Arbeitgeber: Hapimag
Als Arbeitgeber in der Sharing-Community für Ferienwohnungen bieten wir dir eine sinnstiftende Aufgabe als Legal Counsel mit hohem Maß an Eigenverantwortung und der Möglichkeit, direkt zur Risikominimierung und zum Schutz des Unternehmens beizutragen. Unsere moderne Arbeitsumgebung in Steinhausen fördert Teamarbeit und Flexibilität, während du von attraktiven Hapimag-Benefits und gezielten Entwicklungsmöglichkeiten profitierst. Werde Teil eines engagierten Teams, das sich für rechtliche Exzellenz und ein unvergessliches Urlaubserlebnis einsetzt.
