Senior Process Analyst (m/f/d)

Senior Process Analyst (m/f/d) – Böblingen

We are looking for a Senior Process Analyst who will help make business processes transparent, connected, and fit for purpose.

The role focuses on discovering how processes operate, facilitating workshops with stakeholders, and turning insights into clear, high‑quality process designs and documentation.

• Your tasks
• Capture and map as‑is and to‑be processes, including variants, activities, roles, user journeys, use cases, inputs, outputs, systems, and known pain points.
• Create end‑to‑end process maps by connecting local process models with upstream and downstream processes.
• Document dependencies, handovers, and interfaces between related processes.
• Plan, prepare, and facilitate process discovery sessions, interviews, and workshops.
• Translate outcomes into clear, structured, reusable process documentation.
• Support documentation of current‑state and target‑state process descriptions with process owners, experts, and architects.
• Review and identify inconsistencies, gaps, overlaps, and unclear interfaces; raise them for clarification.
• Analyze process information to identify gaps, inconsistencies, overlaps, unclear interfaces, and improvement potential.
• Collaborate with process modelers to validate models and ensure appropriate detail.
• Collaborate with data analysts to combine data object flow with process flow.
• Support collection, structuring, and clarification of business requirements for process improvement or digitalisation initiatives.
• Provide analytical input for process simplification, standardisation, and automation opportunities.
• Prepare summaries, issue logs, decision inputs, and follow‑up materials.
• Promote clear documentation, fact‑based analysis, and collaborative working.
• Your qualifications
• Bachelor's or Master's degree in Business Administration, Industrial Engineering, Information Systems or a comparable field.
• Several years of experience in process analysis, design, management, or business improvement.
• Hands‑on experience in identifying, documenting, and improving business processes.
• Experience with BPMN, process modelling tools, and repositories.
• Strong track record in facilitating workshops, interviews, and cross‑functional discussions.
• Solid understanding of process modelling principles and documentation practices.
• Strong analytical mindset and ability to identify gaps, overlaps, and improvement opportunities.
• Experience supporting process improvement, target‑state definition, digitalisation, or change initiatives.
• Proven communication, facilitation, stakeholder management, documentation, and presentation skills.
• Structured and conceptually strong way of work.
• Self‑driven, collaborative, and reliable working style.
• Professional proficiency in English (written and spoken); German language is a plus.
• Our offer to you
• An exciting environment and cutting‑edge projects at global brands and hidden champions.
• Personal and individual support by our account managers and HR team.
• Be part of the Nash Direct team and connect with colleagues throughout Germany.
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