HCLTech is hiring for an Application Architecture & Support Consultant to join a large-scale enterprise transformation and application support program in Chemnitz, Germany. This role is ideal for experienced professionals with a strong background in application architecture, custom-built applications, production support, and stakeholder management. You will play a key role in driving service transition activities, ensuring operational readiness, and supporting critical business applications in a complex enterprise environment.
Work Model: Hybrid (2-3 days onsite per week)
Employment Type: FTC / FTE
Project Duration: 12 Months
Experience Required: 8+ Years
Language Requirements: German (C2 required), English (B2 or above)
Key Responsibilities
- Act as the primary point of contact between business stakeholders, client teams, incumbent vendors, and internal delivery teams.
- Lead knowledge transfer and transition activities to ensure a smooth service takeover.
- Coordinate and support application operations, incident management, and issue resolution.
- Define and align responsibilities, ownership models, support processes, and RACI matrices across stakeholders.
- Validate operational readiness, including documentation, application access, support procedures, and handover requirements.
- Monitor and support custom-built business applications and underlying technical components.
- Collaborate with business and technical teams to drive continuous improvement and service stability.
- Analyze architectural dependencies and recommend improvements to application support models.
- Support governance meetings, transition planning, and service reporting activities.
- Ensure adherence to IT service management standards and operational best practices.
Mandatory Skills
- Strong understanding of Application Architecture
- Experience with Full Stack Technologies (Java, Node.js)
- Experience supporting Custom Built Applications
- Strong knowledge of Database Applications
- Expertise in Application Operations & Support
- 8+ years of experience in application support, architecture, or transition programs
- Incident, problem, and change management
- Production support and operational readiness
- Stakeholder management and service transition
- Application integration and dependency management
- Root cause analysis and troubleshooting
Nice to Have
- Experience with Agile methodologies
- Experience in Migration or Transition Projects
- ITIL knowledge or certification
- Experience working in multinational enterprise environments
What We're Looking For
- Strong communication and stakeholder management skills.
- Ability to bridge business and technical teams.
- Experience managing complex application landscapes.
- Excellent problem-solving and analytical capabilities.
- Ability to work independently while coordinating across multiple teams and vendors.
- Strong documentation and process improvement mindset.
Why Join HCLTech?
- Work on a strategic enterprise transformation program.
- Collaborate with international business and technology teams.
- Opportunity to influence application support and transition strategies.
- Hybrid working model with long-term project stability.
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Application Architecture & Support Consultant in Chemnitz Arbeitgeber: HCL Technologies Limited
HCLTech ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern in Ludwigshafen eine dynamische und unterstützende Arbeitsumgebung bietet. Mit einem starken Fokus auf persönliche Entwicklung und Karrierewachstum profitieren die Mitarbeiter von umfangreichen Schulungsprogrammen und der Möglichkeit, an innovativen Projekten in einem globalen Team zu arbeiten. Die Unternehmenskultur fördert Zusammenarbeit und Kreativität, während attraktive Benefits und ein modernes Arbeitsumfeld sicherstellen, dass sich jeder Mitarbeiter wertgeschätzt und motiviert fühlt.
